Cobb County Toyota - Service Center

Very efficient, well organized. Waiting room best I have seen. Everyone was courteous and professional Waiting room best I have seen. Everyone was courteous and professional More

Every time I take my vehicle here, the service just gets worse. I need to find a different service place. There is no "customer" service here. worse. I need to find a different service place. There is no "customer" service here. More

Excellent service, and the repair work on my car was perfect. I appreciate the friendly and competent staff. perfect. I appreciate the friendly and competent staff. More

It was a pleasure to be at the Conn County Toyota. Thank you very much. Thank you very much. More

The Honorable Jeff Silvers is very good at what he does for your dealership. A very good representative for Toyota in general. He is kind, considerate and very professional. I trust Jeff Silvers. Rog for your dealership. A very good representative for Toyota in general. He is kind, considerate and very professional. I trust Jeff Silvers. Roger Hyde More

Was in and out within less than an hour. Brent was extremely helpful and answered all my questions. Brent was extremely helpful and answered all my questions. More

My service advisor was personable and friendly and explained that needed to be serviced on my vehicle in a very clear manner. explained that needed to be serviced on my vehicle in a very clear manner. More

They were very professional. I didn't have to wait long. They took care of me. I was very satisfied I didn't have to wait long. They took care of me. I was very satisfied More

The advisor was professional and kept me informed on the progress and cost of the repairs. The work was done well and on time, very pleased. progress and cost of the repairs. The work was done well and on time, very pleased. More

Why bother to make an appointment? Arrived a little prior to my 9:30am appt and was told they hadn't started on the 8am appointments yet. The courtesy drivers that took be to and fro Arrived a little prior to my 9:30am appt and was told they hadn't started on the 8am appointments yet. The courtesy drivers that took be to and from home were very polite and the service was necessary due to the very slow service. Like most folks, I can't sit around and wait for half a day for my pre-paid oil change. It makes me wonder if they sell this package with the intent of providing such poor service I won't ever go back. This experience is consistent with my other experiences at CC Toyota. Service advisors are simply a smiling (sometimes) impediment between the customer and the people that actually know something. My "advisor" had a condescending air that implied he only dealt with customers because he had to, but they were somewhat beneath him. More