Cobb County Toyota - Service Center
Kennesaw, GA
2,372 Reviews of Cobb County Toyota - Service Center
Service advised was very helpful. I have always had great service at this dealership. Don’t go anywhere wlse I have always had great service at this dealership. Don’t go anywhere wlse More
Simon took time with me to help me figure out why my phone wasn't connecting to the car anymore - and then showed me how to do it. He was very professional and very helpful! phone wasn't connecting to the car anymore - and then showed me how to do it. He was very professional and very helpful! More
I was told that my 15,000 mile service would take 45 minutes. When that time came and went, I texted to ask how much longer and was told another 15-20 minutes, When that time also came and went (over an minutes. When that time came and went, I texted to ask how much longer and was told another 15-20 minutes, When that time also came and went (over an hour and a half, instead of the promised 45 minutes), I walked outside to ask what was going on, and there were my papers, lying on the service desk, and the service person was nowhere in sight and didn't answer his phone. For all I know, the papers could have been sitting there for a long time, and if I hadn't gone outside to ask, no one ever would have told me that the car was ready. I'd probably still be sitting there. I had to take off time from work to get this done. My time is just as valuable as Toyota's time, but since they don't seem to realize that, I'll get all future servicing done elsewhere, where my time is respected. More
Sorry, first time disappointed. 1.5 hr for 2 PM oil change. Had to ask if car was ready. Paperwork was on someone elses desk. Car not in space (not even close) I was told. 1.5 hr for 2 PM oil change. Had to ask if car was ready. Paperwork was on someone elses desk. Car not in space (not even close) I was told. More
Very prompt and efficient! The whole gang takes great care of you! I happily reccomend! The whole gang takes great care of you! I happily reccomend! More
My Toyota Tundra has been serviced here since 2018. Guys do a great job and always prompt about time. Guys do a great job and always prompt about time. More
I bought my car from this dealership and consistently bring it back for maintenance and repairs. I have a great customer rep named Carlos who has been amazing at helping me navigate any issues. I feel co bring it back for maintenance and repairs. I have a great customer rep named Carlos who has been amazing at helping me navigate any issues. I feel confident that I'm not being taken advantage of when it comes to paying for services; after doing my research, I believe the prices they quote are fair and accurate. I truly feel they have my best interest at heart. I've never had any problems and appreciate the professionalism More
I didn't expect the serviced was fast. I do hope my next service it could be same also. I do hope my next service it could be same also. More
Jeff is always pleasant and very professional. Quick service I had no issues at checkout Quick service I had no issues at checkout More
I had an appointment for an oil change and tire rotation at 9 AM. I got there at 8:45 and they took my car right in. Less than an hour, it was ready to go! Quick and easy! at 9 AM. I got there at 8:45 and they took my car right in. Less than an hour, it was ready to go! Quick and easy! More