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Coastal Kia - Service Center
Wilmington, NC
3,388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,388 Reviews of Coastal Kia - Service Center
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May 10, 2025
Coastal Kia is an excellent dealership with superior service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia More
by WILLIAM.CARLISLE12
Verified Customer
May 04, 2025
I had a great experience at Coastal Kia. They got me in right away and we're prompt with get my car done. They got me in right away and we're prompt with get my car done. More
by conroy3
Employees Worked With
May 04, 2025
Good experience and service Everybody was friendly and took less time than estimated. Good job Kia. took less time than estimated. Good job Kia. More
by pettifeRZ
May 04, 2025
When my Kia needs service, the appointment for that service is always a pleasant one.. The staff is friendly and the waiting area while the car is being serviced is very comfortable. Coastal Kia is a v service is always a pleasant one.. The staff is friendly and the waiting area while the car is being serviced is very comfortable. Coastal Kia is a very customer friendly car dealership. More
by fmorris3
May 03, 2025
Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sales manager Guder Quezada " needs a lesson in manners and training on how to deal with customers once the sale is over. On a good note Tony Kirschner and Jan Ramous where very helpful. Over all worst Sales experience. More
by walterwallace55
April 29, 2025
Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. service department isn’t always 100%. More
by lwfwvu71
April 27, 2025
Quick and efficient service. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. Very knowledgeable Service Staff. Lower service prices compared to other Kia dealers. More
by bryant.craig77
Employees Worked With
April 20, 2025
I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. The car was ready when he said it would. The waiting area is clean with a good variety of snacks. The only disappointing thing is the coffee. I have been to dealers with good quality coffee machines that offer a variety of coffee/tea drinks. More
by RABBRD31
April 19, 2025
Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More
by JAMESMSTEIN57
April 18, 2025
The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More
by tdowning360
Employees Worked With
