Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,534 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,534 reviews

February 16, 2025

Nice facility, good lounge with snacks and coffee, good fast service, car is clean when done More

by coopecb1
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Feb 17, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review and compliments for our service team and facility. We are thrilled to hear you enjoyed our customer lounge experience. It was thoughtful of you to go online and rate your recent service experience. We appreciate it. Please do not hesitate to reach out if you need anything.

February 16, 2025

Excellent communication thank you Bob ! ! As usual you understand what I mean. I love how organized your whole set up is. More

by KMMARTC359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Coastal Kia responded

Wonderful news! We want to thank you for the gracious comments and high marks for our Service Consultant Bob Tomlin. It was thoughtful of you to mention Bob by name. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.

February 15, 2025

Bob Tomlin was very, kind, professional and went above and beyond to ensure my experience was top notch. He never disappoints!!! 5 stars to Bob Tomlin Setvice Advisor Voastal Kia!!! More

by TOMLINPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "Bob Tomlin was very, kind, professional and went above and beyond to ensure my experience was top notch." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia service department with your automotive service needs.

February 12, 2025

Excellent service standards. Excellent customer service. Excellent workmanship. Honest and reliable. Clean and very modern dealership. More

by SDMARTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and amazing compliments for our team and facility. We love the feedback including, "excellent workmanship, honest and reliable, clean and modern dealership." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 12, 2025

Brian was an absolute pleasure to work with. The process was quick, easy and painless. More

by jazzymae23
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Coastal Kia responded

Thank you for the review and gracious feedback. It was thoughtful of you to go online and rate your recent purchase experience. Congratulations! We are here if you need us.

February 11, 2025

Luis was amazing very knowledgeable and very friendly the buying process was quick and easy I would defiantly recommend Luis and coastal kia to everyone in the port city More

by cfernando31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Fuentes
Report | Print
Feb 12, 2025 -

Coastal Kia responded

Thank you for the five star DealerRater review! It was thoughtful of you to go online and rate your recent purchase experience. We sincerely appreciate the kind words and high recommendations. Congratulations and enjoy! We are here if you need anything. Thank you for choosing Coastal Kia!

February 11, 2025

Extremely friendly and helpful. I came from Northern VA and this was a very nice change. More

by staceyshewbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
Report | Print
Feb 12, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star service review. It is wonderful to hear our service team exceeded your expectations as you traveled from northern Virginia. We love the feedback including, "extremely friendly and helpful." Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

February 10, 2025

Amazing customer service! Steve and Jan were the best! Couldn’t have had a better and smoother experience! More

by schift629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Coastal Kia responded

Fantastic news! Thank you for the five star review. It was thoughtful of you to mention our Product Specialist, Steve Kramer, and our Business Manager, Jan Ramos, by name. We love the feedback including, "couldn't have had a better and smoother experience!" Please do not hesitate to reach out if you need us. Thanks again!

February 10, 2025

Always a great experience at this dealership, very pleasant staff, and Sam is always very helpful with any questions I may have. More

by danny t12475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. We love the feedback including, "always a great experience at this dealership." Thanks again! We are here if you need us.

February 09, 2025

I recently came into Coastal Kia, here in Wilmington, NC to purchase a car. Uber assisted me in picking up the car, and he made the process simple and easy. We completed the process and I walked out with m More

by MILCACHITWOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Coastal Kia responded

Wonderful! Thank you for the five star review and high recommendations. Congratulations and enjoy! We are here if you need us. Your purchase testimonial is greatly appreciated.

1
...
18
19
20
...
554