Clay Cooley Nissan Irving

Amazing I took in my vehical for service and as usual my vehical was taken care of. The associate are friendly and courteous, always there to help. I took in my vehical for service and as usual my vehical was taken care of. The associate are friendly and courteous, always there to help. More

Review Orlando Jackson Hewitt was very prompt, professional and not to add his attire was on point. He was exceedingly a great salesman on the phone and in p Orlando Jackson Hewitt was very prompt, professional and not to add his attire was on point. He was exceedingly a great salesman on the phone and in person as well. If the money was right Orlando had a buyer for sure. Keep up the awesome work 😍 More

Orlando Hewitt Wow what can I say about Orlando, he ROCKS! Whenever you need a good salesman call Orlando. Best Salesman EVER, Clay Cooley needs to keep him. Wow what can I say about Orlando, he ROCKS! Whenever you need a good salesman call Orlando. Best Salesman EVER, Clay Cooley needs to keep him. More

Friendly faces Thanks Clay Cooley Nissan in irving for hiring friendly faces as well ad friendly personalities. Orlando Hewiett has been helping my family for years Thanks Clay Cooley Nissan in irving for hiring friendly faces as well ad friendly personalities. Orlando Hewiett has been helping my family for years now and we appreciate his dedication to seving us. More

Relaxing, not stressful Orlando Hewitt was recommended to me from a few co-workers. New to Tx needed a car a few of my co-workers told me to go to Clay Cooley Nissan in Irvin Orlando Hewitt was recommended to me from a few co-workers. New to Tx needed a car a few of my co-workers told me to go to Clay Cooley Nissan in Irving Tx. I did an met my sales person Orlando Hewitt, He greeted me with a big warm smile ask me how can he help me. We went to his office talked he wrote down everything I was looking for & actually listen to me answered all my questions. When we were done. Orlando Hewitt said now let's go find you what your looking for. Orlando Hewitt definitely never made me feel intimidated or like he was pressuring me in anyway to buy a vehicle he took his time with me. I can say honestly buying this car was a good experience for me. being in a new city an needing a car im glad my co-workers recommended Clay Clooney Nissan Irving Tx. Orlando Hewitt really enjoys what he does an the people he meets he really cares how you think & feel.. Thank you so much Orlando Hewitt definitely be back to see you again to get my next car More

Stay away from here if you want a fair, honest experience So here it goes….I bought a used 2015 Nissan Rogue SV in March 2018 from a salesman that was fair with me, but once I got home after financing, things So here it goes….I bought a used 2015 Nissan Rogue SV in March 2018 from a salesman that was fair with me, but once I got home after financing, things were not as I and my wife were advised. I was told I was paying $436 a month at an 8% interest rate. This included $34.00 monthly for a “service package” which was paid directly to the dealer and not financed but was somehow included in my monthly payment. So I am paying $8,987.64 in interest on a $17,000 car. And got sold a $2,469.56 service package, for oil changes. Fast forward to January. I get an email telling me I am eligible for a upgrade with no down at a lower interest rate as a loyal customer. I go in and they tell me the payment for a 2019 Rogue Sport SV is $755 a month and NMAC has a program where the payment will go down in 4 months after 4 consecutive payments by $200-250 a month. I ask for proof and they tell me over the phone the NMAC representative in there in their office and location just for this. I can speak to him when I come in. I come in and the finance guy Jade has a piece of scratch paper with $755 in a sharpie marker and a highlighter spot for me to sign. I said no way I refuse to sign as I told you until I get concrete details. He said ,”bye then”. That’s my great customer service story (and I am leaving out the 2 consecutive days of 3+ hours I spent there waiting before leaving). # days later me and my wife go to get her a new car and upgrade and she is notified her credit has been hit 7 times without her consent by this dealership running her credit. Her score was 7 points lower. They never once asked for her consent or mine to use her. They kept asking for her information and I refused as I had no details. Then today the sales agent (the only honest one there) told me they still wanted to work with me, and his boss asked to get me back. I told him I need proof of this program at NMAC and wanted to speak to the guy personally as I know its not true after calling NMAC and inquiring and they were appalled Clay Cooley would misrepresent themselves and illegally run my wife’s credit, and mine they ran 13 times. Why I have no idea except desperation to get me approved. This is just the beginning for me pursuing what is right. I will not rest until I am finally treated right, and they fix their wrongs. Do not buy from them without a lawyer or police officer, then you may have a fair shot. I am personally fearful to take my car there for my over-priced service package as I feel retaliation. Maybe the manager has some dignity lets see………… More

Great Service I went to Clay Cooley Nissan in Irving to purchase a car after going all over DFW looking for a vehicle. When I got there I was already on edge and fu I went to Clay Cooley Nissan in Irving to purchase a car after going all over DFW looking for a vehicle. When I got there I was already on edge and furious but Mariah didn’t pay that any attention. She helped me and showed me great customer service even though I wasn’t the easiest to deal with. I purchased the car thinking that I was going to have to put down a lot of money because my credit was bad but I ended up only paying $500 down. I’m very happy with my vehicle and payments. Just wanted to let them know how good of a job they did. When I’m ready for a new one I’ll be to see you! If you’re looking for a car go see them, they will help you! More

Excellent Service is superb, transaction went smoothly. Excellent environment and everything was as expected and affordable. Would definitely recommend this dea Service is superb, transaction went smoothly. Excellent environment and everything was as expected and affordable. Would definitely recommend this dealership to anyone who is in need of purchasing a vehicle. More

Amazing Service! Great selection and low pressure sales tactics! He got me everything I was looking for at the right price! I absolutely love my new Nissan! Great selection and low pressure sales tactics! He got me everything I was looking for at the right price! I absolutely love my new Nissan! More

Best service ever!! Amazing service the quality of help I received was incredible!! If you need a vehicle I recommend going here!! Ask for Orlando Jackson Hewitt!! Greatl Amazing service the quality of help I received was incredible!! If you need a vehicle I recommend going here!! Ask for Orlando Jackson Hewitt!! Greatly appreciated!! More