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Clay Cooley Nissan Irving

Irving, TX

4.7
394 Reviews

1000 E Airport Fwy

Irving, TX

75062

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394 Reviews of Clay Cooley Nissan Irving

February 10, 2019

Liars and deceitful business Never deal with Jude at Clay Cooley. He was so misleading and wasted my time. He made me feel like a hostage because even though I asked him for my ke More

by D1max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
To many of them from sales to managers to financial
November 27, 2018

Never buy from Clay Cooley again. Bought a new 2018 Rouge, it had a scratch on a fender and two stains. They said they would fix them. They did after about two weeks later. I asked if More

by Neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad and William
Nov 29, 2018 -

Clay Cooley Nissan Irving responded

Hello, thank you for reviewing your experience with us. I am glad to hear that Chad was able to help you out and get you a new 2018 Rouge. However, I am disappointed to hear that you have been having trouble after your purchase. I would be glad to hear more about your situation and work with my team to help. Please contact bcarpenter@comeseeclay.com. -Brittany C.

November 21, 2018

Shady The business practices here are shady at best. I was helping someone find and purchase a car, and the sales manager, Demetrius, ended up saying he wan More

by Michael Kuzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Demetrius
Nov 26, 2018 -

Clay Cooley Nissan Irving responded

Michael, thank you for bringing this to my attention. I regret to hear that you have had a frustrating experience with our dealership, but I feel as though there is a misunderstanding that catapulted your situation. I am interested in learning more about your visit so that I can work with my team to immediately resolve your issues. Please feel free to contact me at bcarpenter@comeseeclay.com. Thank you. -Brittany C.

July 06, 2018

Not Responsive I’ve traded my vehicle in, and I’ve called twice to check the status of canceling my service contract. The first time I called over a week ago... stil More

by Von1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Hall
Jul 11, 2018 -

Clay Cooley Nissan Irving responded

Please send me an email at rlynn@comeseeclay.com so that I can look into your situation and work to get everything taken care of with your service contract. Thank you and I hope to hear from you soon, Roland Lynn.

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