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Clay Cooley Nissan Irving

Irving, TX

4.7
391 Reviews
Call Dealership (972) 435-7841
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1000 E Airport Fwy

Irving, TX

75062

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391 Reviews of Clay Cooley Nissan Irving

February 06, 2023

Rick from the service department was very helpful, very friendly awesome customer service. Thank you! More

by Chriselda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 05, 2023

Glad to visit. Salesman Vince and Jillian did a great job on assisting in my sale. More

by LB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian and Vince .
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 29, 2023

The service department are all friendly & helpful. Like the idea that you can actually watch your vehicle being worked on. More

by dmkeene48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 28, 2023

Very clean and some good coffee and to top it all off great people . Got all the help I needed. More

by Cabreraif80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team, Erica Moran
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

I was greeted with a smile and i was given reliable information rick,m thank you More

by sandifer.shenitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick,M
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

Couldn't be happier with the service and we will use the service department again More

by jwadley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 24, 2023

They were very dry professional and helpful With the sale of my car. Very pleased ! More

by stellahernandez58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Erica Moran
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 23, 2023

Exceptional service was provided my Samantha and the entire staff. I was updated throughout the day and everything was explained thoroughly. More

by Yuniorrodriguez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Mar 24, 2023 -

Clay Cooley Nissan Irving responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 21, 2023

Norma was so helpful and guided me as to what services were needed. Work was done in a timely manner and I was very happy. More

by Davis.carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Jan 24, 2023 -

Clay Cooley Nissan Irving responded

Hi Davis.carla, thank you so much for your comments about Clay Cooley Nissan Irving! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Alejandra Madrid Owner Loyalty Manager

January 20, 2023

I own an infinity and when i need service, I go to Clay Cooley. Nice friendly staff, no appointment needed, and the waiting area is extremely comfortable. More

by danad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team, Erica Moran
Report | Print
Jan 24, 2023 -

Clay Cooley Nissan Irving responded

Hi Danad, thank you so much for your comments about Clay Cooley Nissan Irving! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Alejandra Madrid Owner Loyalty Manager

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