Clay Cooley Nissan Irving

Service rep, Norma Mitcham, is amazing! !! Knowledgeable, professional and friendly. During our phone call to make the appointment, she listened and made accurate notes of my concerns. She o !! Knowledgeable, professional and friendly. During our phone call to make the appointment, she listened and made accurate notes of my concerns. She offered several time options and scheduled my appointment quickly for the same day. Once I arrived for my appointment, I was quickly approached by Michael who was very friendly and courteous and took my vehicle to the service area. He informed me that he would notify Norma that he had checked my vehicle in. He showed me to the waiting area and offered refreshments available. Norma introduced herself a few minutes later and thank me for my customer loyalty. She kept me updated during the entire time my vehicle was serviced. She was courteous and attentive; every time she came to let me know what was being done to my car and how long it would take, she would asked me if I needed anything. The waiting area was comfortable and I appreciated refreshments since I did not had time to eat lunch before the appointment. I recommend Clay Cooley Nissan in Irving to my family and friends. More

Samantha always takes good care of my vehicle. She is an amazing service advisor. She gets me in and out quickly and my vehicle is always returned clean. Thanks for taking good care of me. She is an amazing service advisor. She gets me in and out quickly and my vehicle is always returned clean. Thanks for taking good care of me. More

I told Samantha what was wrong. They duplicated the issue and quickly ordered the camera and replaced it. They also shuttled me to my daughter’s house while fixing my camera. Thank They duplicated the issue and quickly ordered the camera and replaced it. They also shuttled me to my daughter’s house while fixing my camera. Thank you Samantha and Clay Cooley. More

Great service! Very friendly staff. I moved but drive to them to get their service Very friendly staff. I moved but drive to them to get their service More

Great service and respectful service advisor. They offered me a ride home, instead of having to wait in waiting room. Thanks! They offered me a ride home, instead of having to wait in waiting room. Thanks! More

Took some time but service was excellent and my vehicle was maintenance the right way was maintenance the right way More

Very clean and very professional. Everything was done as expected. Service staff was on point. Everything was done as expected. Service staff was on point. More

Great place to purchase a vehicle and great service as well. People there are friendly and have a great vibe. well. People there are friendly and have a great vibe. More

Very friendly and welcome staff of employees. I would revisit and recommend this location to others. I would revisit and recommend this location to others. More

Muy buen trato el personal muy amable , es mi tercer carro que compro con ellos , el servicio al cliente es su prioridad de todo el personal , sobre todo del sir Héctor Lebron y todo su equipo carro que compro con ellos , el servicio al cliente es su prioridad de todo el personal , sobre todo del sir Héctor Lebron y todo su equipo More