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City Volkswagen of Evanston
Evanston, IL
2,363 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,363 reviews
December 03, 2024
We just bought a Tiguan from Gilbert! The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purc The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purchase possible for us. We highly recommend this dealership for their professionalism and customer support. Thank you, Gilbert! More
by Nan.caldwell
Employees Worked With
December 02, 2024
Ricky helped make the process to getting my car easy and was able to get it for me at the price I was looking for. was able to get it for me at the price I was looking for. More
by Jazmyn H
November 30, 2024
Mario was very attentive and he followed up with me when I asked him to and we were able to make an amazing deal on a brand new Volkswagen I asked him to and we were able to make an amazing deal on a brand new Volkswagen More
by Juli
November 30, 2024
Had an amazing experience here. Never ran into a more relaxed and laid back environment at a car dealerhsip Never ran into a more relaxed and laid back environment at a car dealerhsip More
by Tina
November 29, 2024
I got a brand new Jetta here and I could not be more thankful to Narcis for his help thankful to Narcis for his help More
by Diana
Employees Worked With
November 29, 2024
This was our second time working with Mario and he really worked to get us the best deal possible worked to get us the best deal possible More
by Amy
Employees Worked With
November 28, 2024
Easy transaction working with Mario. We were in and put of dealership in less than 2 hours We were in and put of dealership in less than 2 hours More
by Darius
Employees Worked With
November 28, 2024
What an experience! While I wasn't sure about a 3.5 hour drive for just a car, I will gladly do it again to work with Ricky and this group. We were taken care of from st While I wasn't sure about a 3.5 hour drive for just a car, I will gladly do it again to work with Ricky and this group. We were taken care of from start to finish and the Atlas is amazing. I'm very picky about what dealerships I work with and I'm glad to add this one to my list. Thank you for your kindness and help throughout the buying process! More
by lizmk1026
November 28, 2024
Ricky was amazing to work with. He has a great personality, He made my car buying experience very easy. He wasn’t too pushy like most salesmen. He worked with me, answered all of my He has a great personality, He made my car buying experience very easy. He wasn’t too pushy like most salesmen. He worked with me, answered all of my questions and he was very patient. Thank you for helping me purchase my New 2022 Volkswagen Taos!!!! More
by Deja G.
Employees Worked With
November 27, 2024
I had a great experience working with Narcis while buying my car. He made the process easy and stress-free by being approachable and patient. He provided all the information I needed, answered my questions t my car. He made the process easy and stress-free by being approachable and patient. He provided all the information I needed, answered my questions thoroughly, and walked me through the car’s features in detail. I appreciated his transparency about the car’s history—it gave me a lot of confidence in my purchase. He was easy to talk to, which made the whole process feel comfortable and natural. Alex was also great in walking me through the final details of my purchase and further helped me to feel comfortable in my final decision. More
by clwasemiller
