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City Volkswagen of Evanston

Evanston, IL

5.0
2,345 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,345 reviews

December 05, 2024

Brendan was great and accommodating. He helped us find the right car and get a good deal. He also was helpful in making us comfortable while we waited. Brendan went above and beyond when More

by Peter and Pamela
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Brendan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 04, 2024

Second time working with Mario. Both times a pleasure. He is very easy to work with More

by Kral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Mario and all of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

December 03, 2024

We just bought a Tiguan from Gilbert! The minute we met him, we knew that he was Trustworthy, smart, and reliable. He went out of his way to answer all of our questions and make this purc More

by Nan.caldwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

City Volkswagen of Evanston responded

Nan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new Tiguan! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

December 02, 2024

Ricky helped make the process to getting my car easy and was able to get it for me at the price I was looking for. More

by Jazmyn H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex P.
Dec 03, 2024 -

City Volkswagen of Evanston responded

Thank you, Jazmyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

November 30, 2024

Mario was very attentive and he followed up with me when I asked him to and we were able to make an amazing deal on a brand new Volkswagen More

by Juli
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

City Volkswagen of Evanston responded

Hi Juli: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

November 30, 2024

Had an amazing experience here. Never ran into a more relaxed and laid back environment at a car dealerhsip More

by Tina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

City Volkswagen of Evanston responded

Hello Tina: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

November 29, 2024

I got a brand new Jetta here and I could not be more thankful to Narcis for his help More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

City Volkswagen of Evanston responded

Hi Diana: Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

November 29, 2024

This was our second time working with Mario and he really worked to get us the best deal possible More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

City Volkswagen of Evanston responded

Hi Amy: Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

November 28, 2024

Easy transaction working with Mario. We were in and put of dealership in less than 2 hours More

by Darius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Darius, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

November 28, 2024

What an experience! While I wasn't sure about a 3.5 hour drive for just a car, I will gladly do it again to work with Ricky and this group. We were taken care of from st More

by lizmk1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rendon
Dec 01, 2024 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

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