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City Volkswagen of Evanston
Evanston, IL
2,975 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,975 reviews
August 19, 2020
Salesman George, was very professional, fiance person never introduce him/her self, and very lazy to work with me, just said nothing and let walk out of the dealership. never introduce him/her self, and very lazy to work with me, just said nothing and let walk out of the dealership. More
by rescutia0068
Employees Worked With
George Lopez
August 17, 2020
George was incredibly personable and professional, and I truly enjoyed working with him. Unfortunately, City Volkswagen did not have what I was looking for at the time, but I would highly recommend the deal truly enjoyed working with him. Unfortunately, City Volkswagen did not have what I was looking for at the time, but I would highly recommend the dealership to other car shoppers in the future. More
by David
Employees Worked With
George Lopez
August 17, 2020
I had a fantastic experience shopping for a car here. I spent all day trying different dealerships and this was the dealership that had what I was looking for. Everyone was very nice. The car I purchased w spent all day trying different dealerships and this was the dealership that had what I was looking for. Everyone was very nice. The car I purchased was reasonably priced and working very well! More
by Michael
Employees Worked With
George Lopez
August 05, 2020
The location is very convenient and the service is fast and it is easy to book the appointment. The entire service department is great, especially Terrance. and it is easy to book the appointment. The entire service department is great, especially Terrance. More
by JEANNE.NOONE
Verified CustomerEmployees Worked With
Terrance (in Service)
August 01, 2020
Terrence was excellent Professional, accommodating, honest. My service rep this time and in the past was great. No xxxxxxxx, no jamming me up with unnecessary work, helped m Professional, accommodating, honest. My service rep this time and in the past was great. No xxxxxxxx, no jamming me up with unnecessary work, helped me plan for upcoming maintenance so that I can budget for it, and just friendly overall. More
by bkaye0
Employees Worked With
Terrence
August 01, 2020
Always an excellent experience when Terrence takes care of me. he’s the real reason I get my car serviced here; his service is what keeps me coming back! of me. he’s the real reason I get my car serviced here; his service is what keeps me coming back! More
by Erin Garcia
Employees Worked With
Terrence from service
July 29, 2020
Great service Thanks for the quick in and out for the sunroof drain recall. The service center was comfortable and well appointed. My car was finished just about wh Thanks for the quick in and out for the sunroof drain recall. The service center was comfortable and well appointed. My car was finished just about when they said it would be. More
by CHIEFGEEK
Employees Worked With
Ricky Espino
July 29, 2020
This was one of the smoothest car purchases I've ever made. All told, probably only 90 minutes of my time. Everyone was so helpful and friendly. Narcis was able to find the exact model and color I wanted and in All told, probably only 90 minutes of my time. Everyone was so helpful and friendly. Narcis was able to find the exact model and color I wanted and in just one day. More
by rgdhawke
July 27, 2020
Excellent service. Terrence was a great advisor! I was in and out in no time. Terrence was able to answer any questions I had and ensure I was set up with a place to work while I waited. and out in no time. Terrence was able to answer any questions I had and ensure I was set up with a place to work while I waited. More
by kyletfleming
Employees Worked With
Terrance
July 26, 2020
Just Amazing! Had a great experience! They helped me picked out the right car for me. Very helpful & nice people. I would recommend this place to my friends & famil Had a great experience! They helped me picked out the right car for me. Very helpful & nice people. I would recommend this place to my friends & family if they ever need help buying a car or truck. Great service! More
by lillian.sanchez7
