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City Volkswagen of Evanston
Evanston, IL
2,318 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,318 reviews
December 22, 2024
Brendan was wonderful to work with! We got a great feel for the car, and he explained why our rate was where it was and what to do to improve it and assisted us with our understanding o We got a great feel for the car, and he explained why our rate was where it was and what to do to improve it and assisted us with our understanding of some of the aspects of the car and loan. More
by Nathan K
Employees Worked With
December 20, 2024
Mario was great throughout the whole process. He was honest, kind, and easy to work with He was honest, kind, and easy to work with More
by Emily
Employees Worked With
December 20, 2024
Frank was the best rep we could ask for. Not pushy, extremely knowledgeable , and always there for us when we need him. Even after our purchase, Frank takes calls from me to help me with the Not pushy, extremely knowledgeable , and always there for us when we need him. Even after our purchase, Frank takes calls from me to help me with the new ride!! More
by Brian Finn
Employees Worked With
December 19, 2024
This was truly the best car buying experience that I have had in my entire life and I have bought many in my lifetime had in my entire life and I have bought many in my lifetime More
by Richard
Employees Worked With
December 18, 2024
If you want a great deal on a used car, go see Mario. Very pleased with the service I received Very pleased with the service I received More
by Myki
Employees Worked With
December 17, 2024
One of the best dealers in Chicago they all help us get in a Beautiful Tiguan love the car and will recommend them to anyone and Frank was very helpful to get us the car and Beyond thank you to much in a Beautiful Tiguan love the car and will recommend them to anyone and Frank was very helpful to get us the car and Beyond thank you to much More
by Josh
Employees Worked With
December 17, 2024
My husband and I worked with Ricky when buying our new car, and I cannot recommend him highly enough. From start to finish, he made the entire process seamless, informative, and enjoyable. What stood out car, and I cannot recommend him highly enough. From start to finish, he made the entire process seamless, informative, and enjoyable. What stood out the most was how patient and attentive he was. He took the time to answer all of our questions, provided clear explanations, and helped us find the perfect car. We will definitely be recommending him and this dealership to friends and family! More
by Borynd
Employees Worked With
December 16, 2024
This is my third time buying through VW Evanston and could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to th could not be happier. Ian Edmonson helped with every step of the process and was able to get most of the paperwork done prior to me even coming to the dealer. He was not pushy at all with any process of purchasing the vehicle and showed deep knowledge ins and outs. Highly recommend !! More
by gsacco13
Employees Worked With
December 14, 2024
Ricky did a great job in navigating the car sale process for me. He was very genuine and took his time in explaining everything. for me. He was very genuine and took his time in explaining everything. More
by Sargon Samir Dinkha
Employees Worked With
December 14, 2024
Ricky was very pleasant to work with. He took his time explaining important details of the car and he was very patient with me. He made me feel comfortable. I didn't feel pressured or He took his time explaining important details of the car and he was very patient with me. He made me feel comfortable. I didn't feel pressured or rushed. I would recommend Ricky and this dealership to anyone. More
by Tammy
