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City Volkswagen of Evanston

Evanston, IL

5.0
2,281 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,281 reviews

November 12, 2024

This is our second lease from City Volkswagen. Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealers More

by jgaytanlcsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2024

Appreciated the non-pushy sales approach and overall honesty throughout the process from the team here More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

City Volkswagen of Evanston responded

Hi Bob: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

November 11, 2024

Narcis was fantastic to deal with. He was efficient, straightforward, fair, and knowledgeable. The rest of the team was incredibly friendly. More

by colemanjj4
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

November 08, 2024

Gilbert was a great salesman, he kept things straightforward and honest. It took a couple pencils to finalize a deal, but I really appreciated his efforts in making fair deal possible. He kept g More

by Nando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

November 08, 2024

I wanted to take a moment to outline the experience we had with the team at City Volkswagen of Evanston. From working with Sam Lotta who was always responsive to our questions, to Frank Guevara who helpe More

by scottr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski
Nov 10, 2024 -

City Volkswagen of Evanston responded

Thanks, Scott, for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

My experience at City Volkswagen of Evanston was second to none. Narcis answered all of my questions and the process was fast and painless. I would highly recommend this dealership! More

by austinchris13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Volkswagen of Evanston responded

It's fantastic to hear that Narcis provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

Gilbert has been very helpful and kind with me and my friend. He was able to get my buddy in a sweat 2020 Jetta Volkswagen Everyone is friendly you won’t be disappointed if your ready to purchase. More

by Jomanuel.jm50
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that Gilbert was able to assist you and your friend and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

I bought my first car at this dealership. Narcis was very friendly and helpful. He helped us through the process of getting a new car. Alex Paszkowski was also very friendly and made the sign More

by ShejlaBigos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski
Nov 07, 2024 -

City Volkswagen of Evanston responded

We are very happy Narcis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

One of the best services I've had so far when buying a car, and whit great help Narcis provided me and I deeply thank him for the service he provided More

by Sasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Volkswagen of Evanston responded

Thank you, Sasha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta General Manager slotta@cityautogroup.com

November 06, 2024

Great location for new or returning customers ,great sales team they don’t put pressure on you to buy something they give you your space to choose More

by stefaniaroman83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

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