Ciocca Subaru of Philadelphia

The staff wasn’t good they were GREAT they made me feel at home from the salesman Aaron and Benjamin the manager Dillion and above GREAT JOB at home from the salesman Aaron and Benjamin the manager Dillion and above GREAT JOB More

Good information provided by sales and follow up was great answering questions I had about the computer system. Very good dealership. Very happy with my purchase. great answering questions I had about the computer system. Very good dealership. Very happy with my purchase. More

Terrible sales experience from start to non-finish. Sales rep was lackadaisical and not good with follow-up. Manager was pompous. Sales rep was lackadaisical and not good with follow-up. Manager was pompous. More

From the first few minutes of being there I realized that this is a place where I want to do business. Everyone is helpful and friendly. Knowledgeable and supportive staff, great team. Thanks a lot! this is a place where I want to do business. Everyone is helpful and friendly. Knowledgeable and supportive staff, great team. Thanks a lot! More

A very pleasant experience everyone was so helpful the car was immaculate and even had a full tank of gas we would be more than happy to return to Ciocca Subaru car was immaculate and even had a full tank of gas we would be more than happy to return to Ciocca Subaru More

I contdacted Ciocca Subaru through your internet. I requested information about your adv and was assured it was your offer. We, my wife and I went to your dealership that afternoon and was met an I requested information about your adv and was assured it was your offer. We, my wife and I went to your dealership that afternoon and was met and greeted by Ken. We spoke and was assured the information was correct on the Legacy we were interested in; he was polite and honest about the transaction. We were then introduced to the Sales manager, once again polite and honest. We bought the vehicle. Everyone from those transactions on were 5 star also. Dee and Vic Hayes More

i enjoyed my stay at the dealership as i had already decided what i wanted and needed to trade the car i had, it got to be too long of a day to consider paying for insurances and being taught about the decided what i wanted and needed to trade the car i had, it got to be too long of a day to consider paying for insurances and being taught about the car from a product specialist More

I had an excellent experience purchasing my first car at Ciocca Subaru of Philadelphia. All of the staff members were friendly and informative, and made the process straightforward, streamlined, and persona Ciocca Subaru of Philadelphia. All of the staff members were friendly and informative, and made the process straightforward, streamlined, and personal. Special thanks to Kenneth! More

Great customer service, I appreciate the call after I purchase the vehicle and follow up a week after buying the vehicle to ask if I had any questions, concern or problems. Sheila help me out alot on purchase the vehicle and follow up a week after buying the vehicle to ask if I had any questions, concern or problems. Sheila help me out alot on day of purchase. More

Perhaps good for buying a car, however. .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn' .. Scheduled service for a bad hub bearing. Received a reminder call about the appointment. Brought car in an hour early for the appointment. Didn't hear anything all day. Called to check on status at the end of the day. Nothing had been done, except that they did confirm we need a new hub bearing. Well, that was the point of making the appointment and bringing the car in! Hit & a miss for Ciocca Subaru. We won't be going back. The shuttle driver this morning was terrific, a very delightful person. He's the only thing I could recommend about Ciocca Subaru. Will take our car to Kennedy Subaru where we've ALWAYS had good experience. More