
Ciocca Subaru of Philadelphia
Philadelphia, PA
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212 Reviews of Ciocca Subaru of Philadelphia
Our Subaru experience was great. My husband and I setup an appointment earlier. We were turning in a leased car for a new one. This was our first time visiting Ciocca Subaru. So My husband and I setup an appointment earlier. We were turning in a leased car for a new one. This was our first time visiting Ciocca Subaru. So as we drove up there was a valet to park our car. Walking in the dealership there was someone to greet and direct us to our salesperson (Wyatt Adam). After introductions we were seated and asked if there was anything we needed to make us more comfortable (water or something). Wyatt asked questions of our wants and needs and listened. After the exchange of information he showed us some cars and I test drove one a little higher than what we were looking for but the one we asked about was not coming in for a couple more weeks. This gave us a chance to drive the new cars and note the changes. The car was very comfortable and easy to maneuver in and out of traffic. While we were reviewing the cars and test driving, the Ciocca team, reassessed our car for the trade-in value. Our car had very low mileage and in excellent condition so we were able to make a deal on the car I test drove. Working with Wyatt, Samuel and Tyler and the whole Ciocca Subaru team, from sales to financials was a great experience. No Pressure or boiler room tactics. They were all very knowledgeable about the cars and financial information and able to answer all our questions. We were very satisfied and look forward to working with Ciocca Subaru in the future. Thank you More
This has been one of the best experiences I have had buying a car. The group at Ciocca Subaru of Phila.from the Sales Manager,Salesman to the Finance Manager has been great! I highly recommend this deal buying a car. The group at Ciocca Subaru of Phila.from the Sales Manager,Salesman to the Finance Manager has been great! I highly recommend this dealership to future buyers.The whole group has been a pleasure working with and very polite. Highly recommended. More
Well after spending weeks With my pals with Ray and Zack ,a u tube Chanel about how to buy a car, I knew I had a college degree in new car purchasing. My car pricing search started just before Christmas ( ,a u tube Chanel about how to buy a car, I knew I had a college degree in new car purchasing. My car pricing search started just before Christmas ( as per YAA recommendation) I asked YAA for a recommendation for a Honest Car salesman In North Jersey and and only one name came up. Ben Sjolander from Ciocca Subaru in Philadelphia. I called him with my specific needs (After my wife Road tested vehicles from 4 different manufactures and fell in love with the Subaru), He quickly sent me a out the door price. and even beat my best price for a loan. I spoke to 4 dealerships in my local( all on the phone and by E mail in my local area and and was sadly disappointed. No one would give me a Discount on MSRP. and wanted to add all the " fluff". Back on the phone with Ben, He was a no nonsense young man and gave me no B-S No add on, no sales pitch. Even his Processing fees were hundreds less than the competition. To keep this short. I pulled the trigger. This was December 29th He said no problem and I will DELIVER my new car tomorrow From Phili. ( a good 2 hrs away from me). Well he showed up at my home on time and spent a good 2 hours teaching us about the electronics and setting up a ton of stuff. We went inside and completed the paper work, the price was exactly as quoted. No bull-s with no F and I office. My only disappointment was all that time watching video's , taking notes, Taking YAA tests and I never got to test my learned skills How pleasantly disappointed I was . So all my fears went away . Ben was just as friendly and helpful as could be and Just beat up the competition. I can not recommend this young lad any higher Bob and Ilene G More
The group at Ciocca Subaru of Philadelphia is the best in the game. They are considerate, detail oriented and truly care about their customers. the game. They are considerate, detail oriented and truly care about their customers. More
This has been the most amazing experience. I came in to trade in my car and purchase a new one and everyone was very helpful! Wyatt is the guy to go to! He was very knowledgeable and was able t I came in to trade in my car and purchase a new one and everyone was very helpful! Wyatt is the guy to go to! He was very knowledgeable and was able to answer all my questions as well as make this experience smoothly! I highly recommend this dealership as well as Wyatt, the manager mark & a huge thank you to bosa for helping me in the finance part of it! The whole team Helped me get what I asked for. Not only are they a great service but I was even introduced to Derek the delivery guy. Everyone here is amazing and you can tell they love that they do! Very happy with my new purchase! More
I've been a Subaru driver for decades, and started going to Ciocca about half a year ago for service on my 2014 Crosstrek Hybrid when my previous dealership, although excellent, moved too far away for me to to Ciocca about half a year ago for service on my 2014 Crosstrek Hybrid when my previous dealership, although excellent, moved too far away for me to continue using them. The experience has always been pleasant. This time I went in for an oil change, only toying with the idea of buying a new car, but left with a brand new gorgeous Crosstrek with much more up-to-date safety features. Ken quickly sussed exactly which car I would like, and did a wonderful job explaining the features. I had never bought a vehicle on my own before and was rather apprehensive, but Ken and the rest of the staff, including Fred for financing and Tyler for tech, were delightful - they made it very easy and painless, and two days later I have already had several follow-up messages. Who knew buying a car could be so much fun? Highly recommended. More
My sales person Jakair was amazing, as was the other staff at Ciocca. Jakair was a pleasure to deal with, very polite and easy to speak with. I highly recommend Ciocca and will be back to Ciocca for ano staff at Ciocca. Jakair was a pleasure to deal with, very polite and easy to speak with. I highly recommend Ciocca and will be back to Ciocca for another Subaru when my lease is up. More