Ciocca Subaru of Philadelphia

Issue has been resolved favorably. DO NOT PURCHASE A USED CAR FROM THIS PLACE!!! Please check their BBB rating. I should have done it. DO NOT! They have had a used automobile I purchas DO NOT PURCHASE A USED CAR FROM THIS PLACE!!! Please check their BBB rating. I should have done it. DO NOT! They have had a used automobile I purchased from them for OVER A MONTH in service! No real explanation. No real live call to me. Because of their lack of professionalism - DO NOT BUY ANY CAR FROM THEM. Their BBB rating is very telling. I totally feel like got scammed. Please take heed - THEY ARE THE ABSOLUTE WORSE!!! More

This is the third time we’ve chosen Ciocca dealerships. Two in Flemington, NJ, and now Ciocca Subaru in Philadelphia. The Philly team, including Ryan McCuster (Manager), Frank Bythrow (Sales), and Josh B Two in Flemington, NJ, and now Ciocca Subaru in Philadelphia. The Philly team, including Ryan McCuster (Manager), Frank Bythrow (Sales), and Josh Brady (Finance), exceeded our expectations by being incredibly attuned to our needs and ensuring every aspect of the process was seamless and stress-free. From start to finish, they made us feel like valued customers, not just another sale. Their pricing consistently beats competitors without compromising on quality or service. The transparency in every transaction has built our trust and truly sets the Ciocca Dealerships apart from other dealerships. If you’re in New Jersey, don’t let Philadelphia’s infamous parking deter you—they offer valet parking, which eliminates the hassle of driving around searching for a spot. Ciocca’s ability to combine competitive pricing with five-star customer service makes them a cut above the rest. Additionally, their commitment to charitable work and giving back to the community only makes them even more admirable. More

Matthew Strausser kept me informed of the status of my car as a part was needed and it took a week for it to come in. I appreciated being kept up to date. car as a part was needed and it took a week for it to come in. I appreciated being kept up to date. More

I’ve been at this dealership a few times and will continue to have my vehicle serviced here continue to have my vehicle serviced here More

Efficiency was incredible. The garage was cleaner than a hospital. Treated with courtesy. Comfortable waiting area. Auxiliary staff very pleasant. Thank you for a surprisingly The garage was cleaner than a hospital. Treated with courtesy. Comfortable waiting area. Auxiliary staff very pleasant. Thank you for a surprisingly pleasant experience. More

Service department is responsive and keeps owner informed. Making the trip into Philadelphia is worth it informed. Making the trip into Philadelphia is worth it More

Satisfied customer here! ! and will return again and again, I am grateful and thankful, Truly ! and will return again and again, I am grateful and thankful, Truly More

Very easy to get car serviced, fantastic waiting area, service rep very friendly and answered all my questions. Waiting time was not long. service rep very friendly and answered all my questions. Waiting time was not long. More

Minor issues, service tech Michael was great. No next oil change sticker, oil hand print around window, oil drips inside on door. Other than that it is usually 5 Star. No next oil change sticker, oil hand print around window, oil drips inside on door. Other than that it is usually 5 Star. More

15 year old Forester received service. Dealer did great Job. Would recommend to all Subaru owners. Dealer did great Job. Would recommend to all Subaru owners. More