Ciocca Subaru of Philadelphia
Philadelphia, PA
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198 Reviews of Ciocca Subaru of Philadelphia
This was the best car buying experience ever. From first contact to the sale, everyone was polite and attentive to my needs. My time at the dealership was pleasant and I was never made to wait. T From first contact to the sale, everyone was polite and attentive to my needs. My time at the dealership was pleasant and I was never made to wait. The facility is incredible and the follow-up after the sale was very nice. All my needs were met and I would recommend Ciocca Subaru of Philadelphia to anyone looking for a new or used Subaru. Their prices couldn't be matched by any other dealership in the Philadelphia region. More
My son started negotiating a lease with this dealer on a 2022 Outback and the numbers were to my satisfaction. Flew to Philadelphia to close the deal with salesman Ben Sjolander who picked us up at the airp 2022 Outback and the numbers were to my satisfaction. Flew to Philadelphia to close the deal with salesman Ben Sjolander who picked us up at the airport. Paperwork and car was ready to go when we arrived. Signed the papers and drove back home fully satisfied with the deal and the way I was treated. I must say that Ben did a great job! More
I had purchased my last 5 Subarus from a dealer 3 miles from my home. Due (I assume) to supply chain issues, when I called my regular salesman to try & obtain a new vehicle, I was told that it would have from my home. Due (I assume) to supply chain issues, when I called my regular salesman to try & obtain a new vehicle, I was told that it would have to be ordered, and wouldn't be in until sometime in August; unacceptable for my needs. I tried calling Ciocca; they checked & told me that they had exactly what I wanted coming into their dealership in the second week of June. I went in & placed a deposit on it. It arrived a bit earlier than expected, & I picked it up immediately! They were incredibly helpful, courteous, & efficient. I didn't even mind having to drive into the city for the purchase. They've earned my trust & respect as an exemplary dealer that Subaru should be proud of! Kudos to all involved!. More
This was my best car buying experience ever! Staff is very friendly and professional and makes sure you have everything you asked for and understand key features of your new car. Buying proces Staff is very friendly and professional and makes sure you have everything you asked for and understand key features of your new car. Buying process very organized and efficient. Can't thank Ben, Luke, and the sales/finance guy (whose name escapes me at the moment, sorry:) enough! More
Truly incredible from a responsiveness, kindness, and working with me! They helped me get my dream car + pricing. They were so accommodating, that I knew I had to work with them. 110% would recomme working with me! They helped me get my dream car + pricing. They were so accommodating, that I knew I had to work with them. 110% would recommend!!!! More
My experience was top notch then after I purchase my car go home have. A situation where I needed to speak with someone of course she was the worst A total opposite of all the employees I experienced at my go home have. A situation where I needed to speak with someone of course she was the worst A total opposite of all the employees I experienced at my Visit so inconsiderate, no empathy just rude stand clear of Sylvia as I asked her name she spelled it with no care at all about how rude she was to me. Who tells a customer I don’t know what You expect us to do I proceeded to ask her can u put someone on that can help she refused and said nobody here can and they will tell u the same which was a lie, can’t even get into all the ignorant stuff she said, anywho I haven’t had a chance to take my suv back yet because if I seen her it wouldn’t be nice so I choose to wait til I cool down but yes other than her I would recommend ciocca Suburu dealership one bad apple don’t stop no show just brings conflict and questions. More
Amazing staff! Very communicative, open, and honest. They made the car buying process smooth and efficient. I enjoyed working with them. Very communicative, open, and honest. They made the car buying process smooth and efficient. I enjoyed working with them. More