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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

July 04, 2023

Ashley was very informative and friendly. It is good to see familiar faces after Ciocca took over the dealership. Knowing the same mechanics, for the most part, are still there, gives me a go More

by Njgmom5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, Njgmom5! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 04, 2023

Great communication, prompt service, accurate information about the services that needed to be performed. All around a great experience. More

by zmiracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

zmiracle, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 02, 2023

Our family has purchased 4 Subarus over the years, at the Flemington Subaru Dealer. We love the transparency offered in all of our communications with all of the service & sales personnel. They have been & More

by PAM S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Dan Keane, Andre Mutone
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your continued loyalty to our dealership, Pam. It means a great deal to us that we have earned your business over all these years. We will continue to offer the best-class service to all of our customers!

July 02, 2023

The service dept is the best I have experienced since before there was internet! Real people offering honest service. Excellent care and attention to detail. More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 01, 2023

They are reliable, transparent, friendly, very organized. Easy to reach, great communication skills across staff. More

by DONNA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski, Ashley Calderon
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Flemington your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Donna!

July 01, 2023

They did the work, called me to offer suggestions and they washed my car. I thought the quote to replace my air filter was extremely high. It’s only a $18 part and not that difficult to replace. More

by chris.kosmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski, Ashley Calderon
Jul 01, 2023 -

chris.kosmac responded

Thank you

July 01, 2023

Wonderful friendly people always a great visit thank you see you next visit. Recommend to all More

by gailt579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Please let us know if we can help you out with anything more.

July 01, 2023

Candi was awesome and we had a good dialog throughout my visit and by phone More

by LindaZdepski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Eric Henderson, Candida Villarino
Jul 05, 2023 -

Ciocca Subaru of Flemington responded

Hi Linda, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

Jul 05, 2023 -

LindaZdepski responded

👍🇺🇸

June 30, 2023

Was a much more enjoyable and trustworthy experience before the buy out. Now they take every opportunity to upsell and I’ve lost faith in their integrity. More

by Cugnuu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Cerwinski
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

We apologize for your experience with us, Cugnuu. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-2025 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

June 30, 2023

Too expensive. Went in for oil change and nail in tire. They gave me estimates for $4,000 worth of work to be done! I ended up doing $1,300 worth of work but it see More

by anorman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky
Jul 14, 2023 -

Ciocca Subaru of Flemington responded

anorman2, we apologize for your experience with our Service department. We are sorry if you feel our prices are high, if you would like to discuss these matters further, please reach out to a manager at (908) 782-2025. Thank you.

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