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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

July 18, 2023

I do not usually care for the whole car buying experience but I must say that this dealership was down to earth, helpful and friendly. Would definitely recommend. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Halloran, Tom Plante
Jul 19, 2023 -

Ciocca Subaru of Flemington responded

Donna, no matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 17, 2023

My experience with the dealership has always been positive, when it was Flemington Subaru and now as Ciocca! More

by tpmcgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi, Ashley Calderon
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your positive review of our service at Ciocca Subaru of Flemington! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

July 17, 2023

Friendly, patient and no pressure experience. Highly recommend this dealership. Jeanette took all the time needed to review the many new tech features of the car. More

by MarkG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to share your positive experience with us, MarkG! We are glad to hear that our team was friendly and patient throughout your vehicle buying process. We appreciate your business and hope to see you again in the future.

July 17, 2023

Candi was excellent. She made the buying process easy and enjoyable. Alex was also great He was very through and explained everything so that it was easy to understand. More

by Hoops
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Candida Villarino
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to share your positive experience with us! We are glad to hear that our team made it easy and enjoyable throughout your vehicle buying process. We appreciate your business and hope to see you again in the future.

July 17, 2023

Everyone at the dealership was very knowledgeable and helpful. Very easy process to drop off the car and pick it up. More

by Twagner308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Jul 19, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, Twagner308! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 16, 2023

This dealership was easily accessible, I was test driving my desired car within minutes, and once I decided on a trim level the finance department was easy to work with. More

by MEGAN Mansfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Tom Plante
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Megan, no matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 16, 2023

They were extremely accommodating and so nice to work with! Highly recommend this dealership! Thank you to everyone there! More

by KMATHESZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Eric Henderson, Candida Villarino
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 16, 2023

We tried to get service twice with a scheduled early appointment and twice the service technicians did not perform the service as they were too “backed up.” More

by MICHAELALEI97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

Hi Michael, we apologize for your experience with our service department. We have recently lost two team members in a very short amount of time, and are currently in the hiring process to find the correct help. We hope to have an opportunity to make this up to you as we take all our feedback very seriously!

July 15, 2023

I would ask Ashley a question and she would never answer my question or just ignored that I asked her something. She also said when I was scheduling that there would be a shuttle available. It wasn't availa More

by THERBERT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Malavasi, Ashley Calderon
July 15, 2023

Waited nearly 1 hr after car was outside and oil changed completed before paper work completed by the other male associate ( not Ashley). When I arrived for my 8 am appointment there were 6 people ahead of More

by LASIMPSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Calderon
Jul 17, 2023 -

Ciocca Subaru of Flemington responded

LASIMPSON, we sincerely apologize for your experience at our dealership. We have recently lost two team members in a very short amount of time. We are currently in the hiring process to find the proper help, which will cut down on wait times and make the whole process much more efficient.

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