Ciocca Subaru of Flemington

Very easy car buying experience. Everyone was pleasant and helpful. Would recommend this dealer to anyone looking for a Subaru. Everyone was pleasant and helpful. Would recommend this dealer to anyone looking for a Subaru. More

Great service and customer satisfaction. Good deals and the behavior of all folks is great Good deals and the behavior of all folks is great More

They did a great job, fixing the exhaust system that I bought there to get repaired because it was a recall and part of an extended warranty. But of course they don’t make money on work like that so they bought there to get repaired because it was a recall and part of an extended warranty. But of course they don’t make money on work like that so they proceeded to tell me that I needed brakes (which I knew) and that I was going to need new bushings, which cost around $1500-$2000 minimum. when I took it to my local mechanic to get the brakes done a couple of weeks later, I asked them to check the bushings. They actually showed me that the bushings look almost brand new. Nothing wrong with them. Never take your car to the dealership for repairs unless it’s a recall and be very wary when they find other stuff needing attention during their “complementary safety check” More

The service dept and there communication was one of the worst-case experiences in my over 40 years of driving and going to dealerships. I did send 2 emails explaining my concerns without any reply but I d worst-case experiences in my over 40 years of driving and going to dealerships. I did send 2 emails explaining my concerns without any reply but I did get a 2 text messages about giving a review. Well here is my review... hope you are happy. More

William Halloran was excellent in communicating and listening to what I was looking for. Instead of some type of pushy sales pitch, William established rapport, explained options, and worked through al listening to what I was looking for. Instead of some type of pushy sales pitch, William established rapport, explained options, and worked through all the details. I purchased the vehicle. More

Overall great experience, Candi was very helpful and kind. This was my first car I ever bought and I would recommend anyone looking for their first car to stop by! kind. This was my first car I ever bought and I would recommend anyone looking for their first car to stop by! More

Service rep did not respond to texts or phone calls. I cannot recommend service dept due to poor communication. I cannot recommend service dept due to poor communication. More

Customer Services at the dealership has declined woefully. I say that as a customer of 25 years. Clearly some of your customer service staff are overwhelmed with their workloads. Efficiency has bee woefully. I say that as a customer of 25 years. Clearly some of your customer service staff are overwhelmed with their workloads. Efficiency has been reduced, errors are commonplace, and attentiveness to customers is inadequate to the point of rudeness and incivility. It saddens me to see some of your staff so discontent in their work. And to witness such a drop in customer service. Makes me wonder how the dealership employees are been treated and supported by management. I resisted answering prior opportunities to complete repeat survey requests. This go round, my conscience wouldn’t let me. I hope the atmosphere and efficiency in the Flemington, NJ customer service department rebounds. If not, I will look for an alternative to service our two present Subarus. More

Their excellent mechanics have cared for our cars for years. They are honest and trustworthy. I would recommend this dealership to all my contacts. years. They are honest and trustworthy. I would recommend this dealership to all my contacts. More

Everyone was very helpful and friendly. Waiting area was comfortable. But would recommend a trash can. Waiting area was comfortable. But would recommend a trash can. More