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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews
Call Dealership (908) 782-2025
View Awards

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

July 26, 2023

Very good servise, I can recimend to my friend. Thank you very much, thank you. More

by oksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Report | Print
Aug 16, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the great review, oksana! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 26, 2023

I need a phone call and I will explain the experience I had with a routine maintenance I had scheduled. More

by KLUBHOUSEPSILLOS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Report | Print
July 25, 2023

Gail is very accommodating and pleasant to work with. She went out of her way to be helpful More

by Susi D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Report | Print
Jul 25, 2023 -

Ciocca Subaru of Flemington responded

We are so glad to hear this, Susi! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 24, 2023

On more than one occasion my vehicle was not completed when promised. I have gotten contradictory diagnosis from different technicians. Prices are not competitive. I have received up to 3 calls within a d More

by SPG3ZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Report | Print
Jul 25, 2023 -

Ciocca Subaru of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 782-2025 so we can learn more and work to make this right!

July 24, 2023

Arrived and was taken care of immediately. Service was performed within an hour. Staff was coirteous. More

by SMCARNEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 24, 2023

Car was serviced for weak air conditioning output. Diagnosis and repair was made in a timely, efficient manner. More

by LORCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Names are unknown to me
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the wonderful review, LORCAP! Our team really appreciates it! Let us know if we can help with anything else!

July 22, 2023

Easy to schedule and prompt service when possible are always appreciated along with courteous treatment and professional knowledge and communication of technical issues with the Subaru vehicles, thanks More

by SUGGDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski, Ashley Calderon
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, SUGGDALE! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 22, 2023

Everyone is so helpful, polite, profressional. The whole process went smooth from the minute I walked in the door. More

by KELLIDEPAUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Chris Wood, Michael Gansfuss, Tom Plante
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you very much for such a great review, Kelli! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 21, 2023

Super nice staff and very pleasant buying experience. I will recommend this dealership to anyone looking for a new car. More

by Alissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Jeannette Macpherson
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the wonderful review, Alissa! Our team really appreciates it! Let us know if we can help with anything else!

July 21, 2023

Service fine. Unfortunate I would have been charged $100 too much if I wasn’t paying attention. More

by ALLISONSORRENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Report | Print
Jul 24, 2023 -

Ciocca Subaru of Flemington responded

Allison, we apologize for your experience at our dealership. We take all of our feedback seriously, especially when it comes to the pricing for our customers. Please reach out to us at (908) 782-2025 to see how we can fix this. We appreciate your feedback.

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