Chrysler Dodge Jeep Ram Fiat of Bay Ridge

great salesman I went to this dealership a few months ago and i dealt with a salesman named rick torres , very nice guy and very professional , i financed a jeep gra I went to this dealership a few months ago and i dealt with a salesman named rick torres , very nice guy and very professional , i financed a jeep grand cherokee and i love the truck , im very happy with it , i would recommend this dealer and this salesman one hundred percent . More

One of the worst experiences ever!! The absolute worst dealership experience ever! We went in on Memorial Day to purchase a Dodge Durango. We agreed on a price and left a deposit & wer The absolute worst dealership experience ever! We went in on Memorial Day to purchase a Dodge Durango. We agreed on a price and left a deposit & were told they had to locate the color we wanted and would call us and have it in a few days. We never heard back from them! My husband called four times over a two-week period and was given the run around. He was told the dealer wasn't showing up for work and the manager wasn't in either and we never received a return call, all while holding our deposit money. I finally reached out to Dodge's main customer service and they tried to help by contacting the dealership. Only then did they call us back and told us the color we wanted wasn't available anywhere in a 200 miles radius of them but if we wanted it in silver they would be able to get it. My husband didn't believe them so he called around and found the color in numerous other dealerships, one of them being kings county Chrysler jeep dodge. We went there and they were wonderful. Save yourself aggravation and avoid this dealership at all costs. They are liars and thieves. We are still fighting to get back our deposit also because they aren't cooperating with that and still continued to try to get us to come back and get a car with them after all of this every time we have spoken to them. They are horrible people from the management to the sales department!! More

my experience Delivery of the vehicle was slow due to issues with Chrylers. However, the team came through and compensated for the late delivery with urgent attent Delivery of the vehicle was slow due to issues with Chrylers. However, the team came through and compensated for the late delivery with urgent attention and top notch service. Thanks for making the situation right! More

Great service Came in seen Niki Mastrandricos she helped me with the best of her ability I was very satisfied with the monthly payment that I wanted I would definit Came in seen Niki Mastrandricos she helped me with the best of her ability I was very satisfied with the monthly payment that I wanted I would definitely recommend her to my family and friends . Also the customer service manager Fadia was also a great help in my experience being there . I felt like it was one big family trying to help you with whatever they can and made you feel very comfortable thank you . More

Great salesman very responsible straight forward made me feel comftorble will always come back to Anthony I feel like I am in good hands when I see him very responsible straight forward made me feel comftorble will always come back to Anthony I feel like I am in good hands when I see him More

salesman I think he was very good and very professional knows a lot about the cars and trucks best salesman I ever encountered I will recommend him to everyon I think he was very good and very professional knows a lot about the cars and trucks best salesman I ever encountered I will recommend him to everyone I know More

Superior Service & Valuable Business I purchased a 2014 Wrangler Unlimited (Altitude Edition) from Bay Ridge Chrysler Jeep Dodge. Niki Mastrandricos was our sales representative. She prov I purchased a 2014 Wrangler Unlimited (Altitude Edition) from Bay Ridge Chrysler Jeep Dodge. Niki Mastrandricos was our sales representative. She provided a convenient hassle free buying process and went above and beyond to address all of our concerns. Niki was exceptional with her service & completely over exceeded our expectations. She also provided us with substantial incentives to ease our pocket. The product sold itself; Niki sold us value of great magnitude. I have purchased new cars prior, but have never received such outstanding service. Mark Weisberg assisted the buying process and eased our mind by providing all available options. He was excellent in expanding our options and was a key attribute of our purchasing process. This dealership holds a very competent staff, that are consistent in providing excellence. I will return to this dealership for all my future vehicle purchases. I am extremely satisfied with my purchase, much thanks to Niki & Mark. I am easily able to fully recommend Niki Mastrandricos, Mark Weisberg & Bay Ridge Chrysler Jeep Dodge with complete confidence to all potential buyers!! Thank you for such outstanding service!! More