Chicago Cars Direct
Addison, IL
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94 Reviews of Chicago Cars Direct
I saw a 2006 Audi A6 on ebay as I was looking for a used car. I live in Detroit and happened to be in Chicago Jan 16th where Chicago Cars Direct is located. Called to make an appointment and made it to th car. I live in Detroit and happened to be in Chicago Jan 16th where Chicago Cars Direct is located. Called to make an appointment and made it to the office to see Christine. Saw the car which was very clean and I started it up. I could not test drive it unfortunately because they keep their cars in a warehouse and it seems they are mainly online dealers. However, the car looked and sounded good enough and it was priced competitively enough that I felt it would be a good car to purchase...after some prayer. Christine gave me a 300 bucks discount and I was happy to put that to a tune-up after purchasing the car. I had planned to buy the car that day if I liked it. Christine did not pressure me into anything and made me, my wife and daughter very comfortable and helped us look at all the associated paperwork with the car. The customer area and entire warehouse is super clean and super comfortable and beautiful. So we decided to buy the car only to be reminded that banks were closed because of Martin Luther King day. I had planned to buy the car and pay full amount to avoid finance charges but my bank was closed. What do we do? Christine introduced us to Earl Mika her finance guy who was very pleasant and understood our desire to drive back the car to Detroit that same day. Earl, to my amazement had an awesome idea. He will do the financing for the car that same day and will hold the paperwork and not submit it to the bank so that the following day I can do a wire transfer and then he will tear up the paperwork. Earl is also very competent in understanding all the paperwork we will need, taxes across states and he gave me a nice packet with all the paperwork I will need to transfer plates and transfer the title. We drove our car back to Detroit that same day and we were in and out in less than 2 hours. I wired the money the following day and the title was sent to me in less than a week and transfer of plates and title was smooth. I took the car to an Audi dealership in Detroit for service and the 300 bucks discount I got from Christine came in handy to pay for regular minor fixes for a standard used car. We are happy in our Audi and thankful to the professional and fantastic experience we had with Christine, Earl and the entire Chicago Cars Direct staff. Jabs More
Cars showed up in the condition I expected it to be in. I bought the car sight unseen and despite being skeptic about it I took a chance on it and would definitely buy from CCD in the future! Took the vehicl bought the car sight unseen and despite being skeptic about it I took a chance on it and would definitely buy from CCD in the future! Took the vehicle to an owner of a Performance Speed Shop that I know and he said I got an awesome car and an awesome deal. More
Before I had even read the email from Christine thanking me for my business, I called her to tell her thank you for such a pleasant experience. Very friendly people and the facility is amazingly clean and me for my business, I called her to tell her thank you for such a pleasant experience. Very friendly people and the facility is amazingly clean and pristine. I was able to negotiate a price that was acceptable to both of us and I drove away in less than an hour in my new car. I highly recommend Chicago Cars Direct! More
These guys are great. If they have what you are looking for. Buy it you will not be disapointed. They were very honest and answered all my questions about the car I bought so there was no suprises. From wh for. Buy it you will not be disapointed. They were very honest and answered all my questions about the car I bought so there was no suprises. From what I could see they hand pick only quality used cars. So I would not worry about ever getting a bad car from them. I will be contacting them for my next purchase. More
I had a great experience. Christine was most helpful. I received everything that was promised to me and in a very timely manner. I can highly recommend this dealership. received everything that was promised to me and in a very timely manner. I can highly recommend this dealership. More
This is a great dealership to do business with. Mark and crew were very helpful and accommodating with me purchasing out of the country. Educated on the vehicles they own and sell only high quality cars. crew were very helpful and accommodating with me purchasing out of the country. Educated on the vehicles they own and sell only high quality cars. I have found them more than willing to bend over backwards for the needs of the customer. When in the market again I will look here first! More
Peter was very honest and helpful with the purchase of my car - especially as the purchase was made from over 800 miles away. He had the car inspected for me and came to agreement on the issues found. If you car - especially as the purchase was made from over 800 miles away. He had the car inspected for me and came to agreement on the issues found. If you decide to purchase from Chicago Cars Direct make sure you use Peter - he can be trusted and is a professional. More
I would not recommend using this dealer for a simple fact that if I'm going to invest my money into a car then i deserve to at least test drive it. i saw Chicago Direct add on autotrader.com, i called and fo that if I'm going to invest my money into a car then i deserve to at least test drive it. i saw Chicago Direct add on autotrader.com, i called and found out that it's located in Addison,IL. Since I only live 5 miles away, i called and the sales person informed me that there prices are fixed and their is no room for negociation. Which is fine, and I said i clearly understand your policy it's written on your website very clearly. Anyhow I got to there place. The guy Mark I believe that was his name took us in, where i notice all high end cars were parked inside it is sort of like a big car garage. Anyhow the Lexus GX 470 appeared in a good shaped. However when we asked the guy can we do a test drive. He replied very rudely, yup as long as you are in a commitment to buy this car right now with a deposit, then you could test drive it. Now seriously it send a red flag through my head, i said to him. Your prices are fixed and you don't negociate either but i can't commit to buy your car unless I'm 100% satisfied! He said well our business is mostly online over Ebay, we don't usually deal with people locally. I said does the car comes with any warranty since your prices are fixed, what if i go out and then something happens, he said well you can buy extended warranty from us for additional expense. After that i asked my husband to lets just leave because this guy was clearly not interest in doing business. I don't know how others can just buy cars online without even test driving it, but I'm not stupid to invest so much money into something and then regret it later. OH by the way also if the sales person could have been a little more courteous rather then being so rude and arrogant, i find it funny he said," we don't have a sales team because we are not here to make money and waste people time, we just want to sell cars hassle free." Ya right Ru serious then why are u in business, if you are not there to make money. More
Being a repeat customer with these guys, and having shipped three cars over the border into Canada w/ their help, I can honestly & sincerely recommend Chicago Cars Direct as a company. I bought my firs shipped three cars over the border into Canada w/ their help, I can honestly & sincerely recommend Chicago Cars Direct as a company. I bought my first Porsche from them in 2009, and have bought two more rides since (a Boxster for my wife, and an Infiniti QX for the winters up here). They are good people, with good intentions & good prices to boot. Sometimes I wish they'd negotiate with me a little more, but even so, I can't complain. They help arrange shipping, and I've had a seemless experience at the border (title, paperwork, etc) every time. I'm not going to lie - Tom asked me to leave a review on this site if I was happy with my experience the 2nd time I did business with them, and it's taken me another 11 months to finally get around to it. They keep in touch from time to time with email updates & facebook, and assuming they have the car I'm looking for (and their prices stay the same) I'll definitely be back for a 4th. Cliff notes: Good people, good cars, good business. Just don't expect to be able to haggle on the price! More
Don't be swayed by all the brief but good reviews on here. These guys at chicagocarsdirect are very good at manipulating the internet in their favor. They ain't stupid. They were able to get my negative here. These guys at chicagocarsdirect are very good at manipulating the internet in their favor. They ain't stupid. They were able to get my negative review scrubbed from Ebay in less than 24 hours. There is no doubt in my mind that they are watching this site and putting up dubious good reviews to counter weight the bad ones they get. When I first visited this site their rating was very poor. Now it is very good. hmmmmmm. I bought a Corvette on Ebay from this outfit. And I can say that they are not out right crooks, but they ain't exactly on the up and up either. If you buy a car from them you will get a car. The money is not whisked away to bank in Somalia. But trust me, the car you get will not be as described by them. In the ebay pics of the car that I bought I noticed something funky about the pictures of interior. Something appeared to out of the ordinary with the driver's side seat. I called them. They told me, nothing to worry about, this car was MINT! The seat was A-ok. The problem, they explained, was something with the digital camera. So I bought the car. Turns out the leather seat is torn and the pics where clumsily photo shopped. But it gets worse. Both front tires showed threads on the inside edges that were hidden by the fenders (Corvette fenders wrap around the tires closely). There is no end to minor damage on the car. The car was clearly abused. Electrical plugs are broken. Pieces are missing under the hood. The transmission linkage is damage, making it difficult to get it into 5th gear. I contacted ebay. Nothing about the problem I had was covered by Ebay buyer protection. Ebay covers outright fraud but not outright lying. I left chicagocarsdirect negative feedback. They contacted Ebay's "arbitration" and had the negative feedback removed within 24 hours. They are back to %100 positive feedback. I contacted Ebay and they said, we won't restore the negative feedback unless you get a court order forcing us to. These people at chicagocarsdirect are crooks. If you insist on doing business with them be very, very careful. Watch your back and be prepared to be personal non grata the minute your check clears. I made three attempts to contact them after the sell. I was completely ignored. I finally gave up and left the negative feedback which Ebay removed. Amazingly, they got to keep their "top rated" seller status. Steer clear of Ebay Motors and chicago cars direct. I can't believe I was dumb enough to fall for this. But having read other stories about Ebay motors and Ebay motor's illustrious "top rated" sellers, I got off easy. More