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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

October 26, 2023

Nych was honest and communicated. He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty More

by LAZYHRANCHCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of those
October 26, 2023

I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl More

by troy.dangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
October 26, 2023

Alina McKinney and the staff she works with were great. She was very courteous and answered every question I had. More

by pkford0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina McKinney, Jimmie Ford, Dmitry Goncharoff, Steven Crawford, John Garrard
October 25, 2023

Elva is an awesome service rep, I'd recommend her to friends and family. Thank you More

by pumpkinspice17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
October 25, 2023

The Quick Lane service was great something I would recommend doing all the time. The pick-up and drop-off was very convenient. More

by KYMMO3.KF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Patrick
October 25, 2023

Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo More

by bethwslc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allina / Justin
October 24, 2023

Great service for my vehicle, love the staff and love the quick service, would come again for my vehicle needs More

by Cocataro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Boes
October 24, 2023

Alex was most attentive and helpful throughout the entire process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly More

by DMILLER425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
October 24, 2023

Gary Clayton was awesome to work with. Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castl More

by nymandw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Clayton , Patrick Nieto, Taylor Yates
October 24, 2023

Great experience right up to the sale and they added almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got More

by nate.ngk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Patrick
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