Castle Rock Ford
Castle Rock, CO
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1,137 Reviews of Castle Rock Ford
Medved really went out of their way to not only address all of my questions and issues, but also to see if they could go beyond what my concerns were. Whether it was pricing, delivery time, extras needed all of my questions and issues, but also to see if they could go beyond what my concerns were. Whether it was pricing, delivery time, extras needed on the car, etc., Medved exceeded my expectations without being too "pushy" or bothersome. It was a great purchase experience and great professionalism for my daughter's first car. Thanks Medved. More
I was very impressed with the knowlegable saleman at Medved. Keith was very good and I felt went out of his way to get me the car I wanted. This was my first purchase of a new car and I felt that Keit Medved. Keith was very good and I felt went out of his way to get me the car I wanted. This was my first purchase of a new car and I felt that Keith went above and beyond to get me financed. The showroom was clean, the salemen were friendly, the service department was awesome and want to thank them for everything. More
Medved is a great place to shop and buy a vehicle. The staff and sales people were great to work with especially Kim and Whitney. I will recommend this dealer to anyone looking for a new or used vehicle. staff and sales people were great to work with especially Kim and Whitney. I will recommend this dealer to anyone looking for a new or used vehicle. I was very satisfied with the SUV I bought and the price they gave me. More
I have been going to Medved for regular maintenance on my vehicle and I am really glad I took the time to go over and see what was new in the showroom. The sales person that approached me was really frie vehicle and I am really glad I took the time to go over and see what was new in the showroom. The sales person that approached me was really friendly and really helpful, but I wasn't sure at first that I was ready to purchase a new car. We started out by test driving the V6 Mustang (which was great), but decided that was not the car for me. Then he suggested I go look at the 2011 Ford Fusion. I thought for sure that even if I liked the car, they would not be able to help me since I still owed money on my Explorer. Well, with a little time and him asking me questions on what I felt I could afford (rather then telling me like other dealers), I decided to move forward with the purchase of the Fusion. Once we decided on a fair sales price for the Fusion and a fair trade in value for my Explorer, it was time to go see the finance person. Not only did I get a lower monthly payment than what I expected, I was able to add maintenance, GAP, and a 6 year 84k warranty on the car. Wow! When I was leaving the sales person I worked with offered to show me how to pair my phone to the Sync system and point out some other details. I had to go home to feed the dogs and do some other things, but I came back the next morning and didn't have to wait. He was available and willing to show me everything. Everyone that greeted me when I came in treated me like I was family. I didn't want to leave. If you have some time go and see these people. I don't think you will be dissapointed. They make the whole car buying experience amazing! Thank you Medved!!!!! Matthew More
I purchased my 2001 F-150 from MedVed, from Don Graham. On a regular basis, I would bring my truck in for service. The service reps and mechanics have been excellent. The service department rep was Gary On a regular basis, I would bring my truck in for service. The service reps and mechanics have been excellent. The service department rep was Gary Clayton for most of the period. In 2006, I traded in the F-150, and purchased an F-250 (again the sales rep was Don Graham). I always bring my truck to MedVed Ford at Castle Rock. I have always been treated with courtesy and great service. The current Quick Lane rep is Chris. He has been very courteous and helpful. I would recommend MedVed Ford to anyone who appreciates good service and friendly people. Keep up the good work. VR. Mr. Hurley J. Gilpin, 19 Newport Circle, Colorado Springs, CO 80906, (719) 635-1526 More
On our first visit the 2011 Explorers was not yet available. Dimitry promised to call us when one came in, which he did within hours of the first one's arrival even though it was his day off. He mov available. Dimitry promised to call us when one came in, which he did within hours of the first one's arrival even though it was his day off. He moved us through the process smoothly, answered all of our questions and ably communicated his excitement about the vehicle. As a result the car came onto the lot and left with us in less than 24 hours. More
I recently purchased a new truck thru MedVed Ford in Castle Rock. Although they did not have the exact color/features I was looking for in their inventory, the sales manager, Steve Sigler, located a tr Castle Rock. Although they did not have the exact color/features I was looking for in their inventory, the sales manager, Steve Sigler, located a truck in another state and had it shipped in. Upon arriving home with my new truck I realized there was a serious problem, it would not fit in my garage. Unfortunately, the dealer who sent the truck sent a long box when MedVed/I had requested a short box. I immediately notified Steve who told me it would be absolutely no problem to return the truck and he would immediately begin a search for a new one. A new truck was located at a dealership in Missouri and shipped to Colorado. I had to wait a couple extra weeks, but the wait has been well worth it! The service I received from Steve was outstanding and I will certainly purchase my next vehicle thru him as well. More