Castle Rock Ford

Gary was great. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. More

While the sale of the truck went ok, I don't like to give ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need to have the truck serviced there. If the service is good then I'll give a full review and recommendation. I'm hoping it doesn't take more than a couple of weeks to make an appointment and that it won't take long while I'm there but that's what I rate. More

Everything was fine, jimmy and Dillon did a great job. Everything went smoothly for us . Everything went smoothly for us . More

Great service, customer service and efficient employees. I will continue to use based upon service. I will continue to use based upon service. More

Happy to talk through it but not wasting my time typing the horrible 2 year long experience with Castle Rock Ford. the horrible 2 year long experience with Castle Rock Ford. More

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More

They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More

Slow getting back to me to repair my car that was damaged from a hail storm. from a hail storm. More

Easy to work with, and communicated well kept me up to date . So t have much else to say date . So t have much else to say More

Everyone has your best interest in mind. Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be asking for Elva next time I visit. More