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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

November 02, 2023

Service was complete in a timely manner and the bill was explained in sufficient detail. More

by 13REESE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service.
November 01, 2023

Gary was great, I knew exactly what was going on with my truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts departme More

by jtaglieri54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in service
October 31, 2023

Lovely environment… great people…timely service Will definitely be back in the future. Thank you! More

by ecbwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 31, 2023

Elva in the Quick Lane is great! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! More

by Tim in Castle Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
October 31, 2023

The process was fast and efficient and they had the car back when they said they would. More

by ghomer71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nycholas
October 31, 2023

I had zero issues with this dealership. Everyone was accommodating and helpful where needed. Happy with my decision! More

by donomics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Appel, Dillion Nyman
October 30, 2023

Very kind, courteous and a pleasure to work with. Nic was great in communicating the details of the work and the timeline. More

by jennifermaxcyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas-service dept
October 30, 2023

The remote Ford tech was very professional, friendly and prompt and easy to work with. More

by AQUASCAPE4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford, Dmitry Goncharoff, Steven Crawford, John Garrard, Patrick Nieto, Taylor Yates
October 30, 2023

Joel S. was very accommodating in response to my request to keep my car inside overnight. More

by CRAIGFOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel S. (service manager)
October 30, 2023

Excellent customer service. Service started on time, communicated progress and any issues encountered. Explained the service at completion. More

by Ellisrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team