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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

August 13, 2023

Great support and communication, did everything I wanted in a timely manner. Great dealership.nnnnnm More

by MRGARRETTLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
August 12, 2023

Simply outstanding service ! !!!! I have owned Ford vehicles since 1961 , and still loyal. Mr Joel Strizich , and the shop foreman , James ,(did not get his last name), jumped ri More

by RECURVEBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich , James (shop foreman)
August 11, 2023

They fix your car and sometimes it's back sooner than they anticipate. But they don't ever go above and beyond to ensure a great service experience or to make something right that went wrong. Only one ti More

by JETVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff (manager), Joel
August 11, 2023

Had an appointment at 4 PM with Sabrina and it was not great. I was at the dealership at 3 45 and was checked in before 4. The only thing that was required was a simple oil change. I opted for the quick More

by Cherry7479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Boes
August 11, 2023

Quick lane has turned the corner on becoming a great service department. The young ladies at the desk are becoming more proficient each time we walk in.. More

by TLH292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Ohs and company are great.
August 11, 2023

Jeff Kincaid, the Service Manager, did a great job with his customer focus! I have been buying vehicles from the Dealership since 1994 More

by JON1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kincaid
August 11, 2023

The service staff was great. Vehicle done on time. The cost was shocking but that’s what Biden does for us…! More

by OWENOOFTA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 11, 2023

Everyone did great. Word word word word word word word word word word word word More

by NURSENIKKI05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 10, 2023

Great service and friendly staff. Would recommend to Ford truck owners. Fixed our issue to allow us to travel on. More

by zknipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
August 10, 2023

Great customer service. Sabrina kept me informed. The quality of work was excellent.I highly recommend. More

by STEVE.ROESCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina was very helpful
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