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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

August 18, 2023

Initial appointment was canceled due to online scheduling issue with dealers systems. Second appointment went flawlessly. More

by christianeryn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
August 18, 2023

Overall a great experience buying a car with this dealer. We had discussed cars with two dealers before going here and were disappointed in the lack of care or blatant lies in what they quoted vs what was ho More

by chasm03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary - manager
August 18, 2023

I found this to be a thoroughly enjoyable experience from start to end. The front desk was so efficient and her car was in an out any surprisingly short amount of time. Great experience. More

by GILLESPIETJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 17, 2023

Good experience and communication from the team. I appreciate the help. Thanks again will be back More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 17, 2023

Our customer service adviser was great and communicated very well with us! We are happy with the repairs done to our vehicle. More

by EMIELLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 17, 2023

Great service and friendly staff, I will recommend this dealership to All my friends and family! Great job More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
August 16, 2023

Joel Strizich is an outstanding service rep. He earned my trust from the beginning of our conversation regarding my car needs. As an elderly woman he understood me and was respectful for which More

by MARCINELSON1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich
August 15, 2023

Allina was awesome. Our son bought his first vehicle from her and we were impressed so we came back for a trade in to purchase our second family jeep. we will be back to More

by dbstepke02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allina McKinney
August 14, 2023

Kara is a rock star. We are very satisfied with CRF's service and Kara's management of it. Thank you. More

by RJSLADE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
August 14, 2023

My service manager Kara was absolutely on outstanding. Got me in right away, got our repairs identified and help resolve a long standing issue. Was very responsive and attentive. Very appreciative. More

by KOLENE.BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Special appreciation for Kara. I've never been so impressed and was quite surprised actually
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