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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

August 22, 2023

Service went great. Super to schedule and my service rep was very knowledgeable and answered all my questions. More

by bdelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 22, 2023

On time. Delivered vehicle when completed. Very courteous staff. Checked vehicle for air filters and oil filter More

by NPANKRATZ000
Recommend Dealer
Yes
Employees Worked With
Not sure
August 22, 2023

The service department is great and very knowledgeable and they we able to find my parts very fast. More

by MIGNONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Fredericks, Kara in Service, Jimmie Ford
August 21, 2023

Jimmie Ford was a pleasure to deal with and made purchasing my new Ford truck very easy. No pressure, upfront and honest. Jimmie thanks again! More

by fcpavey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
August 21, 2023

Alec did a great job and really appreciate the team picking up my Bronco and delivering it back after service. More

by ALEC.GEIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Arnold
August 21, 2023

Tech was great and able to locate issue, quickly. Service rep, Amber, was great and responsive. More

by SCORDOVA_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
August 21, 2023

Sabrina Boes and Jim Ford are excellent representatives of your dealership and should be given a pay raise as soon as possible. More

by jimford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Boes, Jimmie Ford
August 19, 2023

Terrible your diagnosis was a joke prices over inflated I will never bring my car’s back to you I am telling everyone I know More

by WCANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of them
August 19, 2023

Service was prompt and professional. My service advisor also provided a discount for me since my bill was over $2000. I have been happily using Medved/Castle Rock Ford for well over a More

by DMILLER425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Strizich
August 19, 2023

Absolutely no surprises. Did exactly what they said they would do. Worked with us while our trade was out of town. More

by kirk7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford
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