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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

August 10, 2023

Kara was great! She kept me informed and was very helpful throughout the entire process. Thank you! More

by JMAX1091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
August 10, 2023

Service department is a joke. No idea. I gave a bad review and service manager called me and asked if I would redo it if they gave me a partial refund. Nope More

by TODD.BRIAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea. Don’t care
August 09, 2023

Got me in timely, took A little longer than anticipated but overall good experience with this dealership More

by PDGRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 09, 2023

Great experience! All work done in a timely manner and all work explained thoroughly, thanks! More

by tkstockham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
August 08, 2023

Got me an appointment quickly, IDd the issue and had my truck back to me by the end of the week. The extra drive was well worth the time and gas. They have become my new preferred location in CO. More

by cap1gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service)
August 08, 2023

Allina demonstrated exceptional customer service, and was knowledgeable about the vehicles discussed; and the process in general. I would recommend her to anyone looking for a new Ford. More

by jrreinhard32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allina McKinney, Derek (sp?)
August 08, 2023

Castle Rock Ford is the place to buy your next vehicle. CR Ford has the best customer service. Steven is patient, and honest, and ensured I got into the right vehicle for me. Steven spent most of the day l More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
August 08, 2023

They were quick, friendly and ready for me. In the past I didn't like dealerships because they tended to take too long. They were very quick. More

by kcjhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Skelly
August 08, 2023

Alex was great. Very professional. Made the decision very easy. The dealership was very clean and the process was streamline More

by summitsharpening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Seth
August 07, 2023

Extremely pleasant when I called for an emergency window problem and took my car in right away. Valet service home and delivered my vehicle right to to my home after the repair. Excellent!!!! They definitel More

by kj.fulaguvno911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Nessel
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