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Castle Rock Ford

Castle Rock, CO

4.5
1,137 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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1,137 Reviews of Castle Rock Ford

August 29, 2023

Easiest purchase process I have ever experienced. Gary Clayton was awesome! Finance process was smooth and easy! More

by keribinder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Clayton
August 29, 2023

Answered all my questions good Ford dealership. Would recommend buying a car there, I will be back. More

by mattsradiator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe
August 29, 2023

Service was scheduled quickly and got finished in a timely manner. Joel was knowledgeable and easy to work with. More

by YINYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
August 29, 2023

Philippe was excellent and we would recommend him to any of our friends and family. More

by wendybolko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philippe, Steven Crawford
August 28, 2023

After the initial 4 months of issues with customer service, and the service department, they offered an oil change a detail of my vehicle, tire rotation, and nine extra oil changes More

by KRISTINETTINGER
Recommend Dealer
Yes
Employees Worked With
Jeff
August 28, 2023

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by DUSTIN_FROST
Recommend Dealer
Yes
Employees Worked With
Joel
August 28, 2023

Chris was great to work with. They got us in right away and our car back quick. Thanks very much! More

by Switkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
August 28, 2023

Amber and CJ (may be JC as I keep flipping it, apologies) were great. Kept me informed throughout the appointment and made it both easy and pleasant. 5 of 5 stars for both of them - very much appreciate them More

by CHAD.CARLOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sargenti (main point of contact/service advisor) and CJ (or JC)
August 28, 2023

Castle Rock Ford was able to get me in for a needed repair months before any other dealership. Their systems (like texting me with a request for approval when other needed repairs were found, and text More

by alsj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
August 28, 2023

Great experience with not only the service advisor Chris, and the service department, but also the valet pickup and dropoff of my vehicle. More

by nathan.meidl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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