Castle Rock Ford
Castle Rock, CO
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1,137 Reviews of Castle Rock Ford
After the initial 4 months of issues with customer service, and the service department, they offered an oil change a detail of my vehicle, tire rotation, and nine extra oil changes service, and the service department, they offered an oil change a detail of my vehicle, tire rotation, and nine extra oil changes More
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Amber and CJ (may be JC as I keep flipping it, apologies) were great. Kept me informed throughout the appointment and made it both easy and pleasant. 5 of 5 stars for both of them - very much appreciate them were great. Kept me informed throughout the appointment and made it both easy and pleasant. 5 of 5 stars for both of them - very much appreciate them and how they conducted the experience. More
Castle Rock Ford was able to get me in for a needed repair months before any other dealership. Their systems (like texting me with a request for approval when other needed repairs were found, and text repair months before any other dealership. Their systems (like texting me with a request for approval when other needed repairs were found, and texting when the car was ready) made things easy. Kara took good care of me - she was friendly, helpful, and efficient. 5 out of 5 stars! More