Castle Rock Ford

Great customer service, very friendly they keep you informed about the service and your need. informed about the service and your need. More

Alex was very responsive and helpful - I'll likely be back when my wife needs a new car. back when my wife needs a new car. More

My truck came back the next day with work completed under warranty, no problems so far. warranty, no problems so far. More

I think it is stupid to make someone having to write in here to submit here to submit More

Great customer service and very polite. My experience with Castle Rock Ford was the best and better customer service than Medved Ford. Love the change My experience with Castle Rock Ford was the best and better customer service than Medved Ford. Love the change More

Allina took great care of us! The whole purchasing process was easy. Love my new truck! The whole purchasing process was easy. Love my new truck! More

The oil change and service work was completed in a timely fashion, unfortunately the valve stem was broken on my inside dully wheel. Due to the ETA for the part I was driven back home by someone in customer fashion, unfortunately the valve stem was broken on my inside dully wheel. Due to the ETA for the part I was driven back home by someone in customer service. Once the part arrived it was determined to be the wrong part. My truck was brought to me once the work was completed. Even though this one part was a challenge the Quick Lube department took care of me. More

Absolutely! I have worked with Joel a number of years and he is the one I always look for to ensure I get great and fast service. I would recommend him to anyone I have worked with Joel a number of years and he is the one I always look for to ensure I get great and fast service. I would recommend him to anyone who wants to work with a true professional! More

I had a great experience with my sales person and Gary the manager. I will highly recommend this dealership. the manager. I will highly recommend this dealership. More

My truck was clean and un-damaged after servicing! !! Sounds strange but the dealers I used to use before we moved had damaged my glove box several times checking my cabin air filter. Usually they did !! Sounds strange but the dealers I used to use before we moved had damaged my glove box several times checking my cabin air filter. Usually they didn’t even say anything. One time they left my oil filler cap off. One time they changed my brakes instead of doing an alignment. More