Castle Rock Ford

Awesome Experience!! When my husband and I went shopping at MedVed in Castle Rock, we were not ready to buy yet, just going to look and buy in the next 6 months. This veh When my husband and I went shopping at MedVed in Castle Rock, we were not ready to buy yet, just going to look and buy in the next 6 months. This vehicle was going to be mine (Michele). Eric Cody treated me as an equal to my husband which was VERY important to me. He answered every question in detail and did not seem to mind when we said we were not going to buy that day. Eric invited us back and said he worked with Jim Davis. Within the next few days we came back to buy and Jim started off helping us. He helped me find a truck that was perfect based on what I was looking for and explained everything about my new truck (the vehicle I traded in was 12 years old and has 371,000 miles on it. Many things had changed.) Eric and Jim are an AWESOME team. We always felt that they had our best interest at heart. In another 12 years, when I'm ready to get another truck, I'll be back and looking for Jim and Eric. More

New F-150 I went to Medved so I could select between Ford, Dodge, and GMC. The sales process was pain free and without hassle. I had a very positive experience I went to Medved so I could select between Ford, Dodge, and GMC. The sales process was pain free and without hassle. I had a very positive experience. More

Horrible service Had my truck in for three days and did not fix the water coming in from my roof. Express quick lane people did not replace window sticker or reset the Had my truck in for three days and did not fix the water coming in from my roof. Express quick lane people did not replace window sticker or reset the computer... What else didn't they do the oil filter or the whole service. And they have not been rotating my tires and now two are worn down on the inside. This is covered in my ford maintenance package that I bought. I would consider that stealing from me I paid for a service that has not been done. Overall horrible experience it's a shame to live here in castle rock and not use the ford dealer. Instead drive 20 miles away to another ford dealership. More

Great Experience This was my first vehicle purchase and Medved made it as easy and pain-free as possible. I was shopping from out of state and my Salesman, Chad, immed This was my first vehicle purchase and Medved made it as easy and pain-free as possible. I was shopping from out of state and my Salesman, Chad, immediately cut to the chase with a reasonable price. When I arrived to pick up the vehicle, there were some difficulties, but everyone did everything they could to alleviate the situation, The Salesman we dealt with when we picked up the vehicle, Jimmy, Was knowledgeable and polite. The finance manager, Jennifer, was also easy to work with and made everything as smooth as possible. My one gripe is that when I returned home, the vehicle had a couple of minor issues with it that I feel should have been addressed by the dealer before it was sold. More

service Service work was completed as requested. Tire in rear needed new sensor. Took longer than it should have and receptionist knew I was waiting. Really s Service work was completed as requested. Tire in rear needed new sensor. Took longer than it should have and receptionist knew I was waiting. Really should have only taken an hour or less with an appointment but I waited 3 hours. More

Awesome experience We will tell our friends about our great experience. Mike explained everyrhing well and kept the purchasing process as quick as possible. I love my ne We will tell our friends about our great experience. Mike explained everyrhing well and kept the purchasing process as quick as possible. I love my new car!! More

Salesperson Eric greeted me in the parking lot with a smile immediately putting me at ease from the stressful event of purchasing a new automobile. He was very fr Eric greeted me in the parking lot with a smile immediately putting me at ease from the stressful event of purchasing a new automobile. He was very friendly and very knowledgeable, and made sure before I left that I was happy and satisfied with the service and the vehicle that I've purchased. More

MedVed Autoplex Castle Rock, CO, 07/318/14 Great people, great service, great price! As an MBA with an undergrad degree in Systems Management and a Professional Certificate in Total Quality Ma Great people, great service, great price! As an MBA with an undergrad degree in Systems Management and a Professional Certificate in Total Quality Management, I highly recommend this dealer's service department,. I'll definetly be back for service, and too shop. Glenn R. Mann Franktown, CO More

New mustang Jim worked with me for several days to find just the right car that matched my priorities. Zero pressure, just patience and helpfulness. Everyone I sp Jim worked with me for several days to find just the right car that matched my priorities. Zero pressure, just patience and helpfulness. Everyone I spoke with there was equally friendly and helpful, including the service dept I spoke with after the sale. Thanks More