CardinaleWay Hyundai Corona

Liz at Genesis of Corona is the best! Her team did an outstanding job, best car buying experience I have ever had. Great job Liz. outstanding job, best car buying experience I have ever had. Great job Liz. More

I hope it accepts ZERO STARS. I purchased a VW CC from Cardinale Way in Corona, that turned out to be a lemon. Dealing with the car issues from the time of purchase to the time we surrendered the car was Cardinale Way in Corona, that turned out to be a lemon. Dealing with the car issues from the time of purchase to the time we surrendered the car was an absolute nightmare. I could write a book on the insane stories and run around treatment we received from this location. I will share one story, which was the beginning of the end. The service was for tire sensor light that came on. We were advised the tire sensors were faulty and all 4 would need to be replaced, when the car was returned we were asked if there were a lot of potholes where we lived, because there were Bubble bulges on all 4 tires. We observed the tires and noticed the rims all had pry mark scratches that aligned with the bubbles on the tires. We refused to take our car off the lot and demanded they fix our tires and rims. In the days that followed we were told they were fighting with continental tires for faulty tires... The tires weren’t faulty, the employee who worked on my car that day was. 6 weeks later, we got our car back with new tires and “repaired rims” the scratches were still visible, they refused to replace them. My car at the time was only 4 months old. We finally got a lemon law lawyer and turned the car in. I could go on with stories of 4 years of headaches... but if this review just saves one person a headache, it was worth the share. There are some good people who work there, but the sales manager and parts manager are truly rude and despicable. More

DECEPTIVE ADVERTISING DECEPTIVE ADVERTISING. Expect to pay at least $1000 (pay attention to the $995 on the paperwork) or more than what is advertised on a used vehicle and DECEPTIVE ADVERTISING. Expect to pay at least $1000 (pay attention to the $995 on the paperwork) or more than what is advertised on a used vehicle and who knows how much more on a new vehicle. Even the Sales Manager is in on the game. He comes out and says he didn't agree to what the salesperson says he could do and that the salesperson's language barrier may confuse some customers. The salesperson was standing right there when he made that derogatory comment. I have no time for games and deceptive practices. Who puts a bunch of hidden dealer addons on to the top of the price of a USED vehicle? Paint protection on a car that already has scratches and swirls. Nitrogen in tires. The air is 78% nitrogen. I guess we all should be charged for that. VIN theft stickers in case someone steals and dismantles your car. These add ons they are charging for say a lot about the dealership. In addition, any addons should be negotiated with the original owner or better yet not charged extra at all because they are done for the purpose of collecting hidden fees from customers. On a used vehicle you are making 2nd and 3rd owners pay for these same addons an additional time. Quit making customers have to come into your dealership to have to deal with your FINE PRINT fees. Then you as a customer are spending all your time haggling over these Add On costs at the dealer's attempt to distract you from negotiating a lower price on the actual price of the car. We were ready to buy the car but were not paying for these deceptive add ons and the sales manager said if we didn't want to pay for them we don't have to buy a car from them so we didn't. Shameful practices and too much of a waste of time for the buyer. More

Fast, friendly and Professional Eric Dance was fast, friendly and professional. He made buying a new car painless. I recommend this dealership for anyone wanting a new car thank Eric Dance was fast, friendly and professional. He made buying a new car painless. I recommend this dealership for anyone wanting a new car thank you More

new Santa fe XL The process was pretty easy . This is my second SUV I purchased from Cardinale . Jeff and Henry were great to work with and I would recommend this dea The process was pretty easy . This is my second SUV I purchased from Cardinale . Jeff and Henry were great to work with and I would recommend this dealership to anyone looking for a new vehicle More

They sold me a lemon Officially hyundai had to buy back my vechicle because it was a lemon according to CA lemon law. Beware of horrible sales tactics like adding 1000 for Officially hyundai had to buy back my vechicle because it was a lemon according to CA lemon law. Beware of horrible sales tactics like adding 1000 for extras they simply wont remove. Also adding 1000 for the security system which they also will not remove. Even after getting full quote online, it was 3000 over when they printed the contract. STAY FAR AWAY! Zero stars. More

Awesome sales team! I had a great experience working with Henry and his team. We were able to target my desire vehicle to purchase. I will definitely look forward to purc I had a great experience working with Henry and his team. We were able to target my desire vehicle to purchase. I will definitely look forward to purchase my next vehicle at the same location. More

Victoria Bonfanti was great. Great experience. Price was very good and process streamlined. Victoria was very friendly. Would recommended this dealership and sales person for your Great experience. Price was very good and process streamlined. Victoria was very friendly. Would recommended this dealership and sales person for your next car new or used. More

Don't believe what they say! BUYER BEWARE!! This is one of the worst Hyundai/Genesis dealers in So. Cal. I purchased an almost new 2018 Genesis G80 a few months ago and took it t BUYER BEWARE!! This is one of the worst Hyundai/Genesis dealers in So. Cal. I purchased an almost new 2018 Genesis G80 a few months ago and took it to this dealer for service. Unfortunately, the service rep who took my call provided information that completely contradicted what second service rep said when we actually took the car in the next day - they essentially wanted me to pay more now that I was in front of them. But it got even worse when the GM, Scott Jackson, jumped in to handle the situation. He essentially said there was nothing he could do, especially since I didn't buy the car from him. In other words, screw the brand, we only provide the best service to our own customers. Scott was basically saying that CardinaleWay Hyundai Genesis does't really care about the brands it sells, or its customers. WOW!! This came directly from the GM! I must say in all my years of owing used Lexus' and using their dealer network for service, I was never treated this. Any Lexus dealer I went to treated me as if I was their best customer. I must say, if this is how CardinaleWay Hyundai/Genesis treats customers on the service side, I can only imagine how bad things are on the sales side. Based on my experience, I would ABSOLUTELY NOT RECOMMEND CARDINALEWAY HYUNDAI GENESIS!!! THESE GUYS HAVE NO HONOR OR LOYALTY TO THE BRANDS THEY CLAIM TO REPRESENT More

Horrible experience!!! I went to Cardinale Way to buy an advertised vehicle and turn in my lease. The dealership said they didn't have that one available but had another one I went to Cardinale Way to buy an advertised vehicle and turn in my lease. The dealership said they didn't have that one available but had another one in another color advertised for 1k less. I drove the car and was agreeable to the different vehicle. The advertised price was $14,677 online when the contract came out I was charged $15,300. I was also charged $2,000 plus for other non-advertised products called "other aftermarkets". I spent four hours there going back and forth with Michael, the "Finance Manager", haggling over the price. He finally dropped the $2000 to $995 like he was doing me a favor. I have an excellent credit score and they presented me with a 7% interest rate, like it was the greatest rate ever. After going back 3 more times they finally lowered it to 3.99%. By that time I was over it and left without buying the car. I have purchased 2 other cars at Cardinale Way in the past, and my fiancé has purchased 3 of his vehicles there as well. I don't know if management changed, but they are horrible now. They've lost our business for good. More