CardinaleWay Hyundai Corona
Corona, CA
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869 Reviews of CardinaleWay Hyundai Corona
OK, so I have a 2019 Hyundai Tucson 2. 4 L had a factory recall, because the engine went bad and lost displacement on cylinder one so got a full motor swap covered by corporate. Once the en 4 L had a factory recall, because the engine went bad and lost displacement on cylinder one so got a full motor swap covered by corporate. Once the engine arrived was told it would be 2 to 3 days until I received my vehicle. it went to 10 days and I feel like they waited for the last three days to actually do the repair after I called a week after it was supposed to be done. Drove my vehicle once I received it for about 500 miles and then had a sudden blow out of all my radiator fluid on the side of the 91 freeway and Green River just down the road from the Hyundai dealership with some complaining and convincing the manager finally sent a mobile mechanic after speaking with mobile mechanic and looking at my car with him, the manager paige decided that it was just wear and tear and not their problem so I was left on the side of the 91 in 100° weather for about 5 1/2 hours till I finally started a new membership with AAA. Got my vehicle towed when I re-contacted the dealership they gave me a quote of $570 to replace the lower radiator hose. Went and bought all the supplies myself for $110. Did the repair in about 30 minutes. I’m now at another 500 miles got up this morning started my car and the whole ground is covered in radiator fluid again so upon further inspection there’s a small pinch clip that was installed facing the wrong way that presses against the hose and rubs it like a little mini saws all. My vehicle was reassembled incorrectly, little mistake, simple innocent, but now I am sitting here waiting on parts to fix my vehicle again from something that is not my fault or my vehicle‘s fault. I would never take my vehicle to this dealership for service. Just imagine if I had sucked it up paid the invoice that they suggested for fixing it. Do you think they would tell me the cause after taking my money I don’t think so, or would they make the same mistake and I’d be in the same situation all over again and then out almost $600. Do better. And just for context, the mechanic sent her a picture from the top of the motor with a cell phone and she somehow deduced from that picture where you can’t see it unless you’re underneath the car with the skid plate off that it was vehicle failure not them More
I was very satisfied with their performance. I had an appointment and they were ready for me. I dropped off my car and they kept me updated and I had my car back as promised. I had an appointment and they were ready for me. I dropped off my car and they kept me updated and I had my car back as promised. More
Junior in service was amazing! Professional, great customer service, took care of everything. This was the 2nd dealership I went to, tge first told me they wouldn’t even look at my Professional, great customer service, took care of everything. This was the 2nd dealership I went to, tge first told me they wouldn’t even look at my car for 3days-I knew within hours what was wrong, quickly taken care of-I will not ever go to another dealer!!! Take care of junior! He is tge best!!!!!!! More
Brady installed recall updates to my Palisade on site. He was quite friendly and finished the work quickly. One nitpicky point was that he needed to push down the third row of seats but didn't raise them He was quite friendly and finished the work quickly. One nitpicky point was that he needed to push down the third row of seats but didn't raise them back up. A very minor thing. More
Very professional and courteous. Spent time to answer my questions and concerns. I have been buying or leasing vehicles with them since 2006. I have had 12 vehicles for myself and Spent time to answer my questions and concerns. I have been buying or leasing vehicles with them since 2006. I have had 12 vehicles for myself and my family. Their service department is the best. More
I had a very good experience while dealing with service department at this dealership. Everyone is so friendly, helpful and enthusiastic. Michael Vance is awesome and I always look forward to seeing him fo department at this dealership. Everyone is so friendly, helpful and enthusiastic. Michael Vance is awesome and I always look forward to seeing him for my service needs. He goes out of his way to make sure that I am happy and satisfied during each visit. There is slight room for improvement. Before asking the customer to sign off final documents, please take few minutes to explain the service performed, any diagnostic results and any future recommendations. More
I always have a good experience at Cardinale Way Hyundai. Most recently I had my car serviced and my service advisor Jason Urias provided exceptional service. Most recently I had my car serviced and my service advisor Jason Urias provided exceptional service. More



