CarMax
Albuquerque, NM
104 Reviews of CarMax
The building is lovely. Staff was friendly and efficient right up to the point of purchasing. Afterwards, it was a bit difficult for me to get questions answered. A little d Staff was friendly and efficient right up to the point of purchasing. Afterwards, it was a bit difficult for me to get questions answered. A little disappointed with the trade in offer (which I declined). Overall, I am happy with my purchase. More
Thank you Mark for the awesome service! ! This is my families 3rd time buying a vehicle at CarMax and each time we had a wonderful and stress free experience. ! This is my families 3rd time buying a vehicle at CarMax and each time we had a wonderful and stress free experience. More
Very easy, fast, and low pressure. We came in to look at a specific car, we were able to check it out and test drive right away, no hassles, attempts to upsell to other vehicles, or pr We came in to look at a specific car, we were able to check it out and test drive right away, no hassles, attempts to upsell to other vehicles, or pressure us to make a decision right away. This is now the second car I've bought from this CarMax and I'd definitely consider them as a top choice again in the future. It's good to keep in mind when shopping around that CarMax isn't generally going to be the *absolute rock-bottom price*, but that's not the only factor. The quality of their cars, their warranty, the response of their service center, and avoiding the purposefully unclear pricing and predatory behaviors found standard at so most other car dealers is well worth their reasonable markup to me. More
Diverse selection of vehicles. No pressure sales staff who are friendly and helpful. Follow up after the sale was unexpected but welcome. No pressure sales staff who are friendly and helpful. Follow up after the sale was unexpected but welcome. More
My overall experience was very positive, and I have since Dan recommended Carmax and the sales person I dealt with in their search for a vehicle. Dan recommended Carmax and the sales person I dealt with in their search for a vehicle. More
The entire process was efficient and all staff I interacted with were friendly and answered all my questions. I left feels very excited about the sale and certain I made the right decision coming to interacted with were friendly and answered all my questions. I left feels very excited about the sale and certain I made the right decision coming to this dealership. More
Our Car Max representative could not have been more helpful, efficient or knowledgeable! I think her name was Lee? We’ll be back because of her! helpful, efficient or knowledgeable! I think her name was Lee? We’ll be back because of her! More
Kayla Rodriguez was instrumental is helping me navigate the purchase process with Carmax. I want to take a moment to thank her for all of the help and always going the extra mile to ensure our satisfaction the purchase process with Carmax. I want to take a moment to thank her for all of the help and always going the extra mile to ensure our satisfaction and confidence with the purchase. Thank you More
I really liked the service the salesperson I got was very friendly and helpful , they had everything ready ahead of time the different departments I dealt with were also very friendly , very satisfied in all friendly and helpful , they had everything ready ahead of time the different departments I dealt with were also very friendly , very satisfied in all areas, I did recommend CarMax to other people I know. More

