CarMax
Albuquerque, NM
157 Reviews of CarMax
This was our first time dealing with Carmax. Kenny Garcia was absolutely wonderful. He was very helpful, listened to what we wanted and didn’t want then showed us available vehicles on the lot. Kenny Garcia was absolutely wonderful. He was very helpful, listened to what we wanted and didn’t want then showed us available vehicles on the lot. He was very patient, honest and fun to work with. After our purchase and a good trade in we had additional questions about the vehicle the book didn’t answer. We called Kenny and made an appointment to return. He answered all questions and helped us setup Sirius. We highly recommend Kenny to anyone needing a vehicle. More
This dealership was very good I love the way CARMAX goes through the cars. If I ever buy another car I will buy it from CARMAX. Sydney Fox was my Consultant, and she answered all my questions was so very through the cars. If I ever buy another car I will buy it from CARMAX. Sydney Fox was my Consultant, and she answered all my questions was so very nice and thoughtful. More
I was so pleased with the entire process. From the beginning where I had been using artificial intelligence and going to auto trader and all kinds of different sites. And then I landed on Car From the beginning where I had been using artificial intelligence and going to auto trader and all kinds of different sites. And then I landed on Carmax and all of the time and effort and energy I put in before that was completely unnecessary. I will never buy a car anywhere else. So impressed in fact, I would love to have the manager of that store on My podcast called think your way to an epic life. There is no way a company runs like that without incredible leadership. More
Although there were issues with the car I ordered, they made sure to make it RIGHT! The turnaround on how I felt after seeing my car for the first time compared to when I payed for it was a total 180!!! made sure to make it RIGHT! The turnaround on how I felt after seeing my car for the first time compared to when I payed for it was a total 180!!! My representative, Sammy, wasn't available when I returned for my car, I was told I'd be helped by someone else...OH NO! Well, that guy, Jett, I thought went above and beyond the service I expected! I will definitely recommend Car Max, always and forever! More
From beginning to end, all questions were answered. The truck I wanted was in Colorado Springs and CarMax made it happen to have it transferred to Albuquerque. It was what we expected and the minor i The truck I wanted was in Colorado Springs and CarMax made it happen to have it transferred to Albuquerque. It was what we expected and the minor issues identified were all corrected. CarMax was wonderful in reimbursing me costs that I incurred which were part of the deal. I am extremely happy with CarMax and I intend to shop there in future buys. Lei and Leah were exceptional and totally dedicated to make me happy regarding the purchase. They are truly consummate professionals. More

