CarMax
Albuquerque, NM
128 Reviews of CarMax
This is the second vehicle I've purchased from CarMax. They've been very helpful and has always been able to help with any issues that may have occurred with the vehicle I've purchased from them. I happen They've been very helpful and has always been able to help with any issues that may have occurred with the vehicle I've purchased from them. I happen to still have the first one. More
Easiest way to buy a car. My experience in Albuquerque was very positive. Everyone I dealt with was very professional without be annoying. Would do business again. My experience in Albuquerque was very positive. Everyone I dealt with was very professional without be annoying. Would do business again. More
Evan Limming did an excellent job. Issues and miscommunication with Carmax's finance department required multiple trips back and forth to our bank. The finance department was very unpr Issues and miscommunication with Carmax's finance department required multiple trips back and forth to our bank. The finance department was very unprofessional and unorganized. Carmax's motto is supposed to be a very simple and short process on buying their vehicles. It toke us 6 hours to purchase our 4Runner! Very disappointing experience! More
Excellent experience all around. I'm very happy with my vehicle. There were a few small hiccups but the staff I worked with went above and beyond to make sure I was a satisfied custo I'm very happy with my vehicle. There were a few small hiccups but the staff I worked with went above and beyond to make sure I was a satisfied customer. I highly recommend shopping here for your next vehicle. Thank you: Faby in sales, Ron the manager and Alex in service. More
COMING FROM OUT OF TOWN, IN NEED OF VECHICAL TO MEET ELDERLY MOTHER'S MOBILITY ISSUES AND MY BUDGET. TRIED SEVERAL DEALERSHIPS FIRST, BUT THEY COULD NOT MEET OUR NEEDS. DEB AT CAR MAX WORKED HARD TO GET ELDERLY MOTHER'S MOBILITY ISSUES AND MY BUDGET. TRIED SEVERAL DEALERSHIPS FIRST, BUT THEY COULD NOT MEET OUR NEEDS. DEB AT CAR MAX WORKED HARD TO GET US THE CAR WE NEEDED. EXTERMELY SATIFIED WITH THE CAR AND THE SERVICE. NEXT TIME I WILL GO TO CARMAX FIRST. More
The people who directly helped me with the car trade-in/Sale of new car were excellent. Also, people in general on the floor were very helpful. The only problem is the business office which obvi trade-in/Sale of new car were excellent. Also, people in general on the floor were very helpful. The only problem is the business office which obviously had a lot of down time, people visibly visiting with each other, eating, having a good time while I had to wait an hour for documents to be prepared and copied. Then, in followup, I emailed and called a total of 4 times after the sale to have a registration question answered. I love my new car and can recommend CarMax as a place to buy cars, but they need to work on quality customer service instead of parties in the business office. More

