CarMart USA
Villa Park, IL
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55 Reviews of CarMart USA
my name is tony talluto nice experience with joe regan very professional and friendly like a family member he even drove to my house to make sure the new car was fitting in my garage tank you joe was a p very professional and friendly like a family member he even drove to my house to make sure the new car was fitting in my garage tank you joe was a plasure dealing with you. p.s. the new car is beautiful. More
well I can say that they have a very good service, good prices on used cars,they have a variety of vehicle and many financing options,the people is very friendly and professional,they gave me the informati prices on used cars,they have a variety of vehicle and many financing options,the people is very friendly and professional,they gave me the information in my language (Spanish). I think this is important on any business.. More
Joe was very helpful and kept us in the loop as to what was going on with our financing. He called back every time we called and was verfy helpful throughout the entire process. We would definitely refer o was going on with our financing. He called back every time we called and was verfy helpful throughout the entire process. We would definitely refer others to this dealership. My husband and I are happy that we came to this dealership and would recommend to others. More
Great over all service. Large clean dealership. great customer lounge with free coffee and more. My car was just what i wanted and needed. Recieved a great price and easy finacing terms. Would come back customer lounge with free coffee and more. My car was just what i wanted and needed. Recieved a great price and easy finacing terms. Would come back again. They had a large selection of well priced cars and little suv's Thanks to Todd and his team. More
Bought 2003 F250 Ford pickup advertised on Ebay. Pickup was not as described in ad. One tire was flat on delivery. Tires on front were bald. Rear tires had cuts in sidewalls and had to be replaced. Bra was not as described in ad. One tire was flat on delivery. Tires on front were bald. Rear tires had cuts in sidewalls and had to be replaced. Brakes were totally rusted out and had to be replaced. Engine oil was 2 quarts low and black. Radio did not work. Would definitely not recommend this dealer. More
Had the best car buying exprience at this dealership. Was not followed around the lot. Was only shown the cars I wanted to see. They let me test drive on my own. Salesmen Rafeal was polite and concerned abou not followed around the lot. Was only shown the cars I wanted to see. They let me test drive on my own. Salesmen Rafeal was polite and concerned about my needs. The owner introduced him self to me as well. I felt welcomed. The buying process was simple and easy. Shelly Easton Elmhurst IL. shellyeaston64@yahoo.com More
I had a good experience at CarMart USA, they offer a large selection of vehicles and and chances are you will find what you are looking for. They are very knowledgeable and friendly about answering any large selection of vehicles and and chances are you will find what you are looking for. They are very knowledgeable and friendly about answering any questions you might have. The whole process from start to finish was professional, quick, as well as thorough. With good prices and an experience similar to that of a fine restaurant, without hesitation I would recommend them to a friend. More
My experience with Car Mart USA was great. Rafeal Montelongo was great to work with and was very helpful through the process. I really would recommend this dealership to anyone looking for a great de Montelongo was great to work with and was very helpful through the process. I really would recommend this dealership to anyone looking for a great deal. Eric the finance manager was able to overcome some obstacles and get the financing handled quickly. More
Very Very unhappy with the service that we received from this dealer. We live over 300 miles away and called on a vehicle we were interested in. The sales associate set up a time for us to look at the vehic this dealer. We live over 300 miles away and called on a vehicle we were interested in. The sales associate set up a time for us to look at the vehicle and we said as long as everything was how he was describing it we would be purchasing the vehicle. We provided him with our trade in information and the confirmation of our loan which was over the asking price. He failed to call us back on numerous occasions and after looking at their website realized he had sold the vehicle to another individual. I would not recommend using this dealer unless you are able to get the vehicle immediately. As I work in the quality department for a large customer service company I know qualit service when I see it and this was the bottom of the line service. More
My name is Raul Esparza while reserching vehicales on line I came apound a black 2003 hummer with all the upgrades i was looking for so i loged onto the carmart usa home page which was advertiseing this line I came apound a black 2003 hummer with all the upgrades i was looking for so i loged onto the carmart usa home page which was advertiseing this vehicale.while reviewing carmarts data i was impressed when i read that i could purchase a vehicale from the confort of my own computer,so i filled out an aplication confident that carmart would stick to thsre word. A few hours later i reseaved an emale giveing me the phone number to maria in sales so i called her and she told me the TRUCK WAS STEEL FOR SALE then she went over my information reviewed my credit while i was on the phone my credit wasent perfict but it was good at the time and i make enough money to easyley make my paymentsat and i also had a nice down payment ,at the time i had anothter vihicale that i was paying on so she asked if i had a co signer so i gave her my feansas info witch she has no credit, despite the cercomstances she responded to us [let me work my magic] this was on a saterday she said she will call me. by wensday i started woreing becouse she never called back so i started calling her i left several messages and she never returned my calls 2 weeks later the truck was gust sold i found out by another employee so i called her with another phone number and she finaly anserwed so i asked her if it was true that the vehicale was sold and she responded [ this is the way i work you come in you look at the vehicale if you tell me you want it i will do everything to get you the vehicale] then why did she waste my time, open my credit ,and get my hopes up with her [let me work my magic coment and why does carmart advertise i can purchise a vehicale from the confort of my own computer? Thanks for Takeing away points from my credit score. More