
Caposio Buick GMC
Victorville, CA
Filter Reviews by Keyword
By Type
711 Reviews of Caposio Buick GMC
Sal again came through for me. Took care of minor problem. Promised everything. Sal is true to his word. His two drivers professional. Everything was delivered as promised Took care of minor problem. Promised everything. Sal is true to his word. His two drivers professional. Everything was delivered as promised More
Fantastic service, the customer care representative was great explaining how the vehicle works and having the vehicle ready after the deal was completed. Thank you for such great service great explaining how the vehicle works and having the vehicle ready after the deal was completed. Thank you for such great service More
I scheduled online early, I do not like waiting a long time. But still had about 1&1/2 hours. The online price was less than what they tried to charge me. Their excuse is the internet pricing is wrong. I time. But still had about 1&1/2 hours. The online price was less than what they tried to charge me. Their excuse is the internet pricing is wrong. I come in for the reason that they advertise that booking an appointment online will grant lower fees. If that changes I will take my business elsewhere. More
Junior was our saving grace. He made this the best experience by far. Quick fast and seamless Awith out a doubt or hassle with be doing all of this for ancross the country at t He made this the best experience by far. Quick fast and seamless Awith out a doubt or hassle with be doing all of this for ancross the country at the moment. Even delivered the car straight to my driveway. Couldn’t have ask for anyone better with purchasing my new car. I will definitely be come to again soon get my mom a new car also… Thank you again Junior More
Poor customer service. Had a appointment for 8:30 for a oil change and tire rotation. At 10:30 my car still had not been serviced. When I inquired about the car I was tol Had a appointment for 8:30 for a oil change and tire rotation. At 10:30 my car still had not been serviced. When I inquired about the car I was told there was a mix up in the paper work and my car was pushed backed. Asked to speak to the manager and was told they would have to see if he was busy. Saw the manager on the floor explained to him what happened was told it usually takes 1.5 to 2 hours for a oil change, let him know we have been there for 2 hours, he did go to the back to see why it was taking so long and the car was finally serviced. The manager gave us our keys a quickly rushed us out. This is the second time this has happened and when brought to their attention they seem to be very rude and very defensive in their explanation. I will not return back or purchase another vehicle from this dealer. More
Sales Manager made promises that were not completely kept . Make sure if you go to this dealer you get everything done before purchasing as they will say whatever to sell the vehicle then try to back out af . Make sure if you go to this dealer you get everything done before purchasing as they will say whatever to sell the vehicle then try to back out after the sale is done! More