Capitol Toyota
San Jose, CA
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503 Reviews of Capitol Toyota
Unexpected problem No appointment. Problem was explained and info on what would be done. Service was thorough and honest. Thanks for being patient and detailed with an No appointment. Problem was explained and info on what would be done. Service was thorough and honest. Thanks for being patient and detailed with an older, retired person. Debbie is super. Very organized in explaining and the process. More
good service Service turn around was fast; drop off to pick up was <24 hours. Debbie in the service office was easy to reach, kept me updated, and gave great custo Service turn around was fast; drop off to pick up was <24 hours. Debbie in the service office was easy to reach, kept me updated, and gave great customer service. More
Always excellent service. Leo has been helping me keep my two Toyota 4Runners on the road for 20 plus years now. He is always fair and gives me frequent updates as to what is t Leo has been helping me keep my two Toyota 4Runners on the road for 20 plus years now. He is always fair and gives me frequent updates as to what is the statues of my service or repair. the whole team at Capitol Toyota is solid. More
Great experience i had a good experience. Great customer service, i didn’t feel rush, people are knowledgeable and friendly. Thank you Danh and Christian. Elliot Marin i had a good experience. Great customer service, i didn’t feel rush, people are knowledgeable and friendly. Thank you Danh and Christian. Elliot Marin Jimenez More
Great Expierence for a First Time Buyer! Omar Ayna greeted me and my family at the door and supported us through to sale! He educated me on the best possible car based on my needs and was exc Omar Ayna greeted me and my family at the door and supported us through to sale! He educated me on the best possible car based on my needs and was exceptionally helpful. I was able to qualify for 0.0% APR and he educated me on current rebates. I was not rushed through the process of selecting a car and he walked me though all of the various internal and external features in all 3 models of the Prius Prime 2017 and 2018 model. I eventually went with a Prius Prime Advanced that had everything I was looking for and more at an amazing price-best I have seen in California and I did my research! I was approved quickly and was able to Ring The Bell! I was then offerred time to wait and watch the Warriors and was quickly introduced to JK who supported me in financing, contracting, and insuring my first car! JK treated me and my mother like family and I truly felt taken care of at Toyota Capitol. 3 family members are already on their way to head over and look at vehicles with this team! Thank you Omar and JK for the wonderful expierence-these two deserve a BONUS! Such great service, was in and out- Test Drive included! More
Bought new car James was very friendly and helpful. Christian also was very patient with my 2 kids running around during ya signing the paper work. It was a pleasant James was very friendly and helpful. Christian also was very patient with my 2 kids running around during ya signing the paper work. It was a pleasant experience. More
So far so goog Daniel was awesome ,fast service, cashier on Sun 5/19/18 was awesome, courteous and fast offer to call service advisor if I have question. Will come b Daniel was awesome ,fast service, cashier on Sun 5/19/18 was awesome, courteous and fast offer to call service advisor if I have question. Will come back & recommend friends... More
Since I bought my car I always go to Capital Toyota service Because I trust all of the Capital Service even though I do not have a lot of money, and someone show me somewhere has lower charge, but I like all Because I trust all of the Capital Service even though I do not have a lot of money, and someone show me somewhere has lower charge, but I like all of your services. I would like to thank you so much for all of your services My best regards to you all. Have a great day! More
Amazing experience Kyle was great !my entire experience was great, everyone made time buying my first car a great one. I will definitely be telling everyone I know to go Kyle was great !my entire experience was great, everyone made time buying my first car a great one. I will definitely be telling everyone I know to go buy a Toyota! More
Good but needs improvement Working with Marwan was positive. The paperwork process could have been done more carefully though. I had to make another trip back to fix mistakes ma Working with Marwan was positive. The paperwork process could have been done more carefully though. I had to make another trip back to fix mistakes made during the initial signing and spend an additional hour onsite. I would have rated much higher had this not been the case. More