Capitol Subaru
Salem, OR
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225 Reviews of Capitol Subaru
😁😁😁😁😁😁😁 Knowledgeable salespersons, no pressure, answered all questions promptly, speed of processing. This was a pleasure. Thank you Chris, John, Riley, and Knowledgeable salespersons, no pressure, answered all questions promptly, speed of processing. This was a pleasure. Thank you Chris, John, Riley, and Bruce Dr. Dan Tannacito More
A brand new car and a great buying experience! My wife and I went to Capitol Subaru looking for a new Forrester Premium. We also were braced for an uncomfortable sales experience. Thanks to the My wife and I went to Capitol Subaru looking for a new Forrester Premium. We also were braced for an uncomfortable sales experience. Thanks to the exceptional staff, we had an awesome car buying experience. And we are now driving a Forrester Sport, which we bought for a great price! Thanks to everyone at Capitol Subaru but especially Alex Iker and Rafael Vargas. Such an easy going, no pressure, friendly group of folks who clearly love what they drive and want the customer to love their cars too. More
Service was professional and knowledgeable. Very helpful staff. Saturday service crew was great. Mechanical diagnosis seems to be correct. Have not yet actually had a major service done, but an Very helpful staff. Saturday service crew was great. Mechanical diagnosis seems to be correct. Have not yet actually had a major service done, but an looking forward to see how it goes. More
Amazing staff, great service Kenneth and the team at Capitol Subaru were amazing! They gave in depth information on all of our options and were fantastically friendly. It was the Kenneth and the team at Capitol Subaru were amazing! They gave in depth information on all of our options and were fantastically friendly. It was the best car purchasing experience we’ve ever had and has helped to convert us to ultimate Subaru fans! A very positive experience and I would highly recommend that you go in for a visit. More
Easy and comfortable Dan and “super” Morio were great with working with me!! Made my experience enjoyable!! Wasn’t able to get the truck I wanted but they made it happen a Dan and “super” Morio were great with working with me!! Made my experience enjoyable!! Wasn’t able to get the truck I wanted but they made it happen and got me in a truck I’m ver happy with. More
FANTASTIC Matthew was great, we laughed alot. He and everyone that helped me were fantastic. When I thought I lost my paperwork everyone chipped in to help find Matthew was great, we laughed alot. He and everyone that helped me were fantastic. When I thought I lost my paperwork everyone chipped in to help find them. You all went out of your way to help me. I Love my New Subaru Impresza. Thank You so very much. More
New car purchase We were greeted and treated with respect and professionalism.Dan makes sure you are getting what you came for and makes sure you leave satisfied and H We were greeted and treated with respect and professionalism.Dan makes sure you are getting what you came for and makes sure you leave satisfied and Happy. More
First time buyer I had purchased vechiles in orher dealer ships and this one is one of the best. Everyone was very friendly. Rafael is bilingual so made me feel very c I had purchased vechiles in orher dealer ships and this one is one of the best. Everyone was very friendly. Rafael is bilingual so made me feel very comftable and everyone there was friendly outstnding customer service. All my questions were answered. More
Amazing service, great people, NO PRESSURE! I went in interested in test driving the new Subaru Ascent. Matt was incredibly knowledgeable not just about Subarus, but also Toyotas, which was impo I went in interested in test driving the new Subaru Ascent. Matt was incredibly knowledgeable not just about Subarus, but also Toyotas, which was important for me since I was comparing Highlander vs. Ascent. He took the time to make sure I understood the features on both cars - he wasn’t in it for his commission. He really wanted me to make an informed decision. He didn’t pressure me at all, was always checking in about my comfort level, and we laughed and joked the whole time. The dealership was amazing and went to work for me to get me the numbers I wanted to see. They didn’t try to pressure me into warranties I didn’t need. In fact, Bruce in finance found a way to add an additional warranty for me AND lower my monthly payment. They were even amazing enough to help me find a solution when I couldn’t figure out how to get all of my down payment. Coincidentally, a coworker went the same weekend to buy a Crosstrek and had the same amazing experience with different people. We both recommended the dealership to our other coworkers! It’s clearly a culture here at Capitol Subaru to provide excellent service, hire great employees, and not force anyone into something they don’t need or want. Well done! More
Thank you John Mendrin with Capital Subaru helped with the purchase of our 3rd Subaru. We visited the sales lot several times and were able to test drive a few John Mendrin with Capital Subaru helped with the purchase of our 3rd Subaru. We visited the sales lot several times and were able to test drive a few different model 2019's. We settled on a 3.6R Outback Limited with a few accessories and paid a fair price. John answered every question we had and knows most everything about the new line of vehicles Subaru offers. Thanks again for all the extra help finding the exact car we were searching for. More