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Capitol Subaru

Salem, OR

4.5
225 Reviews

920 Auto Group Ave Ne

Salem, OR

97301

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225 Reviews of Capitol Subaru

March 13, 2019

😁😁😁😁😁😁😁 Knowledgeable salespersons, no pressure, answered all questions promptly, speed of processing. This was a pleasure. Thank you Chris, John, Riley, and More

by Gusmobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John M, Riley Wright
Mar 13, 2019 -

Capitol Subaru responded

Thank you for taking the time to post a review! We're so glad that you enjoyed working with our team. Please let us know if we can assist you with anything else in the future.

March 11, 2019

A brand new car and a great buying experience! My wife and I went to Capitol Subaru looking for a new Forrester Premium. We also were braced for an uncomfortable sales experience. Thanks to the More

by Blue Box
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Iker, Raphael Vargas
Mar 11, 2019 -

Capitol Subaru responded

Thanks for sharing your wonderful experience with us. We'll be sure to thank Alex and Rafael for their exceptional service. Enjoy your new Forrester!

March 09, 2019

Service was professional and knowledgeable. Very helpful staff. Saturday service crew was great. Mechanical diagnosis seems to be correct. Have not yet actually had a major service done, but an More

by DD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Mar 10, 2019 -

Capitol Subaru responded

Thank you for sharing your experience with us! We're glad that you enjoyed working with our service team. We look forward to your next visit.

March 06, 2019

Amazing staff, great service Kenneth and the team at Capitol Subaru were amazing! They gave in depth information on all of our options and were fantastically friendly. It was the More

by C.C. Neely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Heard
Mar 06, 2019 -

Capitol Subaru responded

We appreciate the five-star feedback! Kenneth and our team are always happy to assist you with your vehicle needs. Thank you for the recommendation.

March 06, 2019

Easy and comfortable Dan and “super” Morio were great with working with me!! Made my experience enjoyable!! Wasn’t able to get the truck I wanted but they made it happen a More

by Davidcha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Morio
Mar 06, 2019 -

Capitol Subaru responded

Thank you for the amazing review! We will be sure to thank Dan and Morio for helping you get into a truck that makes you happy. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 04, 2019

FANTASTIC Matthew was great, we laughed alot. He and everyone that helped me were fantastic. When I thought I lost my paperwork everyone chipped in to help find More

by Betboop,331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, Bruce, Jermaine, Riley Wright
Mar 04, 2019 -

Capitol Subaru responded

You're so very much welcome! We're so happy to hear you received excellent service and that you are loving your new Subaru. We wish you many happy miles!

February 26, 2019

New car purchase We were greeted and treated with respect and professionalism.Dan makes sure you are getting what you came for and makes sure you leave satisfied and H More

by Yorkie luv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Penick
Feb 27, 2019 -

Capitol Subaru responded

Hi there, Thank you so much for the great review! We are happy to have helped you with your vehicle needs. We can't wait to share your feedback with Dan. We hope to see you in the future!

February 24, 2019

First time buyer I had purchased vechiles in orher dealer ships and this one is one of the best. Everyone was very friendly. Rafael is bilingual so made me feel very c More

by Western2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael jermaien and two others.
Feb 24, 2019 -

Capitol Subaru responded

That's wonderful to hear! Thank you for the outstanding review of Rafael!

February 21, 2019

Amazing service, great people, NO PRESSURE! I went in interested in test driving the new Subaru Ascent. Matt was incredibly knowledgeable not just about Subarus, but also Toyotas, which was impo More

by New2Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Bailey, Matt Trexler, Chris Craig
Feb 21, 2019 -

Capitol Subaru responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your sales experience with us went well and with the help of Matt! It is great that Matt was knowledgeable, informative, and provided great customer service. We are also happy that Bruce in finance was very helpful during your experience. We appreciate you recommending us and we hope that you will continue to visit us in the near future!

February 21, 2019

Thank you John Mendrin with Capital Subaru helped with the purchase of our 3rd Subaru. We visited the sales lot several times and were able to test drive a few More

by PNW Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mendrin
Feb 21, 2019 -

Capitol Subaru responded

We appreciate the great review. We're thrilled you were able to find just the right vehicle! We'll be sure to thank John for you. Come back and visit us again soon!

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