Capital Ford

I think I just filled out a survey less than a week! But my latest visit was very good! My concern concerning the gas pedal was taken care of and re-programming of computer was great! Lastly, I was sche But my latest visit was very good! My concern concerning the gas pedal was taken care of and re-programming of computer was great! Lastly, I was scheduled for the engine to be checked out because it has a rattling on initial start up. It was a back log on the scheduling but I was able to get in due to a cancellation! The customer service after sales has been great! More

Always great customer service from well trained sales staff; wound up guided into the perfect vehicle for our needs without pressure staff; wound up guided into the perfect vehicle for our needs without pressure More

Great service . ...Professional staff.Devon,James, Vic....Enjoyed the cooperation and details.I was very impressed with their caring ...personal touch. ...Professional staff.Devon,James, Vic....Enjoyed the cooperation and details.I was very impressed with their caring ...personal touch. More

Service completed but fob was not where I was told to pick it up. Took almost a year to get recall part. pick it up. Took almost a year to get recall part. More

Thanks for the best service u could give a customer, always at Capital Ford of Raliegh always at Capital Ford of Raliegh More

Dealership great, service department can’t seem to fix my rear brakes, blames corporate for not acknowledging the defect rear brakes, blames corporate for not acknowledging the defect More

Great customer service. Very helpful team, prompt and timely repair made for a very very positive customer experience! Thank you. Very helpful team, prompt and timely repair made for a very very positive customer experience! Thank you. More

Like fine good people to work with service dept is good to work with always to work with always More

Simply a bad experience with the service department. I'm very unimpressed with time frame, organization, communication, and basically the entire experience as far as repairs. Service advisor was alway I'm very unimpressed with time frame, organization, communication, and basically the entire experience as far as repairs. Service advisor was always friendly and that is only good. More

Not very dependable in fixing the issue I'm enduring. I been made promises my problem was fixed but wasn't true. I been made promises my problem was fixed but wasn't true. More