Capital Ford

They've always been able to take care of me quickly and get me on my way get me on my way More

Very disappointed with this place, the communication, and the way I’ve been treated. I bought a new Bronco with a hard top, and ordered a soft top at the time of purchase. After getting the car home and and the way I’ve been treated. I bought a new Bronco with a hard top, and ordered a soft top at the time of purchase. After getting the car home and I fell in love with the current top and reached back out to Ford to cancel the soft top order. After a week or so of getting the run around, and horrible communication, I’m told they can’t return it because it’s “special order”. How is a Ford OEM Top a special order? After about another week of ghosting me, I got a response of “no refund, but when we sell it to someone else, then we will refund you”. Seriously? What is this? Thought I was dealing with a legitimate business. Turns out, just more shady car tactics. Plenty of other places to go get a car. I recommend those. More

Bo does great work. We are pleased with the vehicle. I would have appreciated a better delivery schedule, but I understand that this is beyond the control of this deale We are pleased with the vehicle. I would have appreciated a better delivery schedule, but I understand that this is beyond the control of this dealership. More

Customer service advisors from check-in to check out provided quality service. I appreciate the effective communication utilized and sufficient advice to include service reminders for my next appointme provided quality service. I appreciate the effective communication utilized and sufficient advice to include service reminders for my next appointment. More

We got the car problem diagnosed pretty quick but had to constantly call about updates when we were promised communication. In the end, the repair was completed. My only complaint was that there should ha constantly call about updates when we were promised communication. In the end, the repair was completed. My only complaint was that there should have been better communication about the service updates. More

DJ is the best through in his work . On time all the time ! Chris the mechanic is very informative on keeping my truck in top performance! On time all the time ! Chris the mechanic is very informative on keeping my truck in top performance! More

Picked up my car from my driveway. Nice service. Good experience. Wait time was also less than other local Ford dealerships. Nice service. Good experience. Wait time was also less than other local Ford dealerships. More

Vehicle was completed promptly, and advisor communicated with me throughout the entire repair. The other teammates were helpful as well. with me throughout the entire repair. The other teammates were helpful as well. More

My time with Capital Ford working with John Blackwell could not have been easier. The car is prefect, the process was straight forward, every question was answered, and complete satisfaction was guarante could not have been easier. The car is prefect, the process was straight forward, every question was answered, and complete satisfaction was guaranteed. John was amazing evert step of the way. Do yourself a favor and call John at Capital for any future car needs! More