Capital Ford

BEWARE OF FRAUDULENT CHARGES If i could give this place no stars i would. DO NOT TAKE YOUR CAR HERE FOR COLLISION WORK. I took my car here to get an estimate. Estimates are suppos If i could give this place no stars i would. DO NOT TAKE YOUR CAR HERE FOR COLLISION WORK. I took my car here to get an estimate. Estimates are supposed to be free right?? Jimmy Keenan did that estimate by the way. Most people would want to just get a second opinion on the work that they need done right? well after they gave me my estimate i told them that i wanted to take it to get another estimate and what do you know...A mysterious charge of $88 comes out of no where because they said they had to disassemble my car for the estimate. Had i known that it would have been okay but due to the fact that Jimmy Keenan told me on not one not two but three occasions that the car would not be touched until the insurance gave them the okay. Spoke to Steve Brown who is supposed to be the manager, thinking that I would have a solution on this mysterious cost and he not only backed up Jimmy Keenan but also could not produce paperwork stating any of his claim. He stated that i signed authorization to get my car worked on failing to leave out the part about it saying after the insurance okays the estimate. NOT TO MENTION the estimate i was given specifically said no cost to me and that the estimated cost would be for the insurance company to pay. Then he downs the price to $44 which is the next red flag to let me know this mysterious charge is fraudulent. With all paper work i signed absolutely nothing said anything about needing to disassemble for estimation or that it would cost. Basically they didn't see why i wanted to take it somewhere else as if they are Gods gift to collision repair and just wanted to slap any charge or anything they could for me wanting to take it somewhere else. TOTAL RIP OFF More

customer Jason really took the time to help me decide which model would be a good fit for my needs. Skil and Vick were very professional as well. Jason really took the time to help me decide which model would be a good fit for my needs. Skil and Vick were very professional as well. More

Great experience Excellent experience. Bubba welcomed me as soon as I arrived and made buying my new Ford so easy. I appreciate the great service. I would (and will) r Excellent experience. Bubba welcomed me as soon as I arrived and made buying my new Ford so easy. I appreciate the great service. I would (and will) recommend Capital Ford and Bubba. More

A GREAT SALES PERSON The experience i had with capital ford was a great one i have been with capital ford for years my sales person was Bubba Liles he is the best i rate The experience i had with capital ford was a great one i have been with capital ford for years my sales person was Bubba Liles he is the best i rate him a excellent sales person THANK YOU BUBBA.:) More

Great experience!! Everything was very smooth, easy, and not stressful at all. Everyone was helpful and did everything they could to accommodate my needs. Jason is ama Everything was very smooth, easy, and not stressful at all. Everyone was helpful and did everything they could to accommodate my needs. Jason is amazing! More

IF YOU HAVE ANY OTHER CHOICE CHOOSE IT WILL NOT TELL YOU A PAYMENT UNTIL AFTER YOUR CREDIT IS PULLED AND WOULD NOT WORK WITH A WOMAN WITH OUT HER HUSBAND THERE AFTER SHE TOLD HIM I CAN NOT BUY WITH OUT MY H A PAYMENT UNTIL AFTER YOUR CREDIT IS PULLED AND WOULD NOT WORK WITH A WOMAN WITH OUT HER HUSBAND THERE AFTER SHE TOLD HIM I CAN NOT BUY WITH OUT MY HUSBAND HERE BECAME VERY DISTANT AND WOULD NOT SHOW ANY OPTIONS OF THE VEHICLE More

Bubba Liles presented himself well and handled the sale in an honest and professional manner. He did an excellent job of showing the dealership in the best light. in an honest and professional manner. He did an excellent job of showing the dealership in the best light. More

By far the best buying experience. Brett Dippolito handled most of the transaction by phone. Easy to work with, honest, and a dedicated sales person. handled most of the transaction by phone. Easy to work with, honest, and a dedicated sales person. More

I shopped around and decided which car I wanted. I knew exactly what specs I wanted and planned to order the car. I also wanted to communicate with e-mail. I contacted numerous dealerships on the web. Some exactly what specs I wanted and planned to order the car. I also wanted to communicate with e-mail. I contacted numerous dealerships on the web. Some never responded. Of the ones that did respond, most tried to force the sale of a car that was already on the lot but didn't meet all of my specifications. Doug listened to what I wanted and sent me a quote for exactly the car I requested. I went back and forth between Capital and another dealership but, in addition to giving me fantastic service Capital also gave me the best price. When I picked up the car everyone at the dealership was very nice and the sales manager Mike even came out to shake my hand and talk to my family and me. Thanks Capital Ford for a great buying experience! More

Went in to view the Pre owned certified cars and came away extremely happy. Recommended by a friend to go see Bubba Liles and I was not disappointed. He was openly honest about what was a good buy for me away extremely happy. Recommended by a friend to go see Bubba Liles and I was not disappointed. He was openly honest about what was a good buy for me and what would be great for me in what I was willing to pay. Not only was I able to get the car I thought I couldn't afford but was able to come out with a payment that was less than I thought. Mr. Liles is a great salesman with a wonderful personality to match. I will definitely be recommending my friends to Capital Ford and Mr. Liles. Keep up the great work!!!! Thanks again More