Capital Ford

Mr. Duarte showed exceptional knowledge of the products he sells. He was able to answer any questions I asked. He arranged for an extended test drive which in fact helped make my decision to purchase a v he sells. He was able to answer any questions I asked. He arranged for an extended test drive which in fact helped make my decision to purchase a vehicle. The vehicle was a special order and Mr. Duarte repeatedly gave me updates on its progress. When the vehicle arrived he spent adequate time explaining how the navigation, communication and other systems operated. More

Valente was very helpful trying to track down a vehicle with the options I requested. He looked in and out of the state for vehicles meeting my specs. When we were unable to track one down it was suggested with the options I requested. He looked in and out of the state for vehicles meeting my specs. When we were unable to track one down it was suggested to special order a new truck. Jim and Valente did a great job helping to create the order and making sure all options were on the form prior to ordering the truck. When the truck arrived everything was as ordered. There effort is much appreciated. Thanks, Luke Perl More

Judy was great. She listened to everything I had to say and made sure I was happy above all. There was an issue with my down payment check that was taken care of immediately with absolutely no hassle. I and made sure I was happy above all. There was an issue with my down payment check that was taken care of immediately with absolutely no hassle. I worked with Evelyn in the back to take care of my check problem. I would definitely recommend anyone on the staff at capital Ford. They go the extra mile for you. I just wish cars didn't cost so much ;-) More

Valente worked for several months to get us the new car we wanted at a price and payment we could work with in our family budget. we wanted at a price and payment we could work with in our family budget. More

We had a great experience with Judy in Carson City. She was extremely attentive, asked questions, listened and extremely friendly. No pushiness and took her time. We have never had a great experience buy was extremely attentive, asked questions, listened and extremely friendly. No pushiness and took her time. We have never had a great experience buying a car but I can say we have now. From the beginning we keep thinking that we had to buy a car from Judy as we would not find a better sales person anywhere else. Thank you for the great experience. Also want to say that everyone at the dealership was pleasant and helpful from beginning to end. More

The salesperson we worked with was Brad Tombropoulos. He was honest and open on what they could do for us. They conducted a search to find the car we wanted. Follow up and communication skills were excell was honest and open on what they could do for us. They conducted a search to find the car we wanted. Follow up and communication skills were excellent. I highly recommend him and the dealership. More

I recently purchased a new F-150 from Capital Ford and could not be more satisfied with their staff and overall operation. Before committing to the deal with Capital, I had visited several Ford dealers an could not be more satisfied with their staff and overall operation. Before committing to the deal with Capital, I had visited several Ford dealers and can honestly say from the first day I spent with Valente in Carson it was a better customer experience than I have had with any of the other dealers I engaged. My truck was a customer order and took time to get all the details worked out and take delivery but from the time we started the process until I drove it off the lot the team was on top of the order, always honest about the deal and ultimately delivered me my dream vehicle. More

Best experience ever! Polite, helpful, caring. They asked what I was looking for, price range, what I wanted to pay monthly and I was given more than I asked for at an even better price than I asked; and I g what I was looking for, price range, what I wanted to pay monthly and I was given more than I asked for at an even better price than I asked; and I got some great coffee and water while waiting for the finishing touches to the financing paperwork! After this experience I will not go to another dealership-period. More

I purchased a 2011 F250 Super Duty pick-up from Judy Machal at Capital Ford (Carson City Nevada) in November of 2010. This is by far the best experience I have had with a dealership. Judy was very pro Machal at Capital Ford (Carson City Nevada) in November of 2010. This is by far the best experience I have had with a dealership. Judy was very professional and patient as we negotiated the purchase. She was knowledgeable about the vehicle and confident that I would be satisfied with my purchase. But to say I am merely satisfied is an understatement. I am a California resident and I purchased this vehicle in Nevada because Carson City is truck country and Capital Ford stocked the truck with the equipment package I desired. This was my first new vehicle purchase in 10 years, and I was expecting a hard sell and a hassle. I could not have been more wrong. The environment at Capital Ford was relaxed and there was no pressure. Everyone was very professional and treated me with respect and courtesy. Though I live in San Diego, I will be working the Lake Tahoe area over the next several years, and I look forward to having my vehicle serviced at Capital Ford. I would highly recommend Capital Ford and Judy Machal to anyone looking for a new vehicle, especially if you are in the market for a truck. As for the vehicle itself, my F250 has exceeded all of my expectations for power, durability, comfort, amenities, and the sure love of the road. More