Capital Ford

I was very pleased with my experience in buying my MX-5 @ Capital Ford. The sales person, Pam, was very helpful and recommended that I look at the MX-5 after looking at Mustangs. She felt after speaking wi Capital Ford. The sales person, Pam, was very helpful and recommended that I look at the MX-5 after looking at Mustangs. She felt after speaking with me The MX-5 would be a great car for me. After driving most every sports car available I came back to Capitol Ford to by the MX-5. Again deaing with Pam, Richard and Norm was great. More

Brad Tombropoulos @ Capital Ford Mazda Hyundai is the man to see next time you are looking for a new car. Thank you Brad for being the shining example of what going above and beyond is all about to make and to see next time you are looking for a new car. Thank you Brad for being the shining example of what going above and beyond is all about to make and keep your clients happy. We were so pleased with our purchase of our new 2011 Hyundai Sonata. More

I had previously purchased a vehicle from Capital Ford in 2005 and was not too eager to go back there, but I wanted a new F-150. Capital Ford had two in stock that met my needs. I set up an appointment to 2005 and was not too eager to go back there, but I wanted a new F-150. Capital Ford had two in stock that met my needs. I set up an appointment to meet with Valente, but due to unusually heavy traffic, I was late. By the time I got to the dealership, Valente was gone. Bill Brown graciously stepped up and assisted me that evening and took down all of the information I brought with me regarding buying programs I was entitled to, what I needed in a truck, etc. so when Valente came in the next day he would have a head start on helping me. I met with Valente the next day. He had the truck ready for me to look at and test drive. He, along with everyone I interacted with at the dealership, was very polite and helpful. He explained how most of the features of the truck worked for me and my wife. He helped me get my laptop set up on their network so I could do some things I needed to do while he did the paperwork. He got me signed up for the Ford Sync online account and activated both my and my wife's cell phones with the truck. Norm did a great job with finding financing. Since I am out on disability, he had a few challenges to over come. He politely called me into a private room where he could confidentially get more details on the obstacles he would face and thanked me for being so honest and open about them. At no time did he seem condescending about my situation. Overall a great experience. The management team has done a wonderful job of changing the way I felt as a customer over when I was there 5 years ago. I felt like a guest in their showroom instead of being treated like another ignorant potential customer. More

I recently bought a 1987 Ford F-250 4x4 in California. While driving back to Grand Junction the truck broke down. I had the truck towed to Capitol Ford at the suggestion of the wrecker driver. There we While driving back to Grand Junction the truck broke down. I had the truck towed to Capitol Ford at the suggestion of the wrecker driver. There were several issues of incomplete and shoddy warranty work from previous repairs done through Folsom Ford in Folsom, California. Although Capitol Ford could not help with the warranty repair or even attempt repairs to the truck... The service and help they extended to me was beyond all my expectations. They gave me a ride to the hotel at which I stayed, they gave me a ride to the library so I could have computer internet access, they spend hours looking through and decifering reciepts, and communicating with Folson Ford. And they recommended a local repair shop that could do the job with excellence. I would be a Ford owner for ever if all Ford dealers were as customer centered as Capitol Ford. Thank you Capitol Ford for all your help. More

I'm so thankful I went to Capital Ford in Carson City, NV. I had a accident that totaled my car and as soon as I received the check from my insurance company I headed to Capital Ford for a used car. Withi NV. I had a accident that totaled my car and as soon as I received the check from my insurance company I headed to Capital Ford for a used car. Within one and a half hours I had a test drive and the paperwork was finished. Corey Dickerson and the rest of the staff were so helpful and courteous, I don't know what I would have done without them. More

During my most recent endeavor concerning a new automobile purchase, I crossed ways with a salesman who could only make my 2010 Christmas season more enjoyable. Mr. Duarte hosted six visits, four automobile purchase, I crossed ways with a salesman who could only make my 2010 Christmas season more enjoyable. Mr. Duarte hosted six visits, four test drives, and the showing in explicit detail eight different vehicles. Mr. Duarte consistently entertained many barrages of questions from both my wife and I. He selflessly working around the clock to make certain the correct paperwork was in order and terms were understood. Putting forth the most effort possible in every opportunity available, Mr. Duarte even kept correspondence after the sale to ensure the proper operation of the product and satisfaction of myself the customer. He has served my family, the local community, and Capital Ford of Carson City dealership well in the up keeping of the highest honors and standards possible today. His enthusiasm and pure devotion to personal service were above reproach as he worked around my elusive schedule to afford me the opportunity I required to make my final decision. Ultimately all of this led to my recent purchase of a beautiful blue 2010 Ford F-150. More

Judy took the time to wait for me while my bank got the money to the dealership, this nearly took all day and she was there with me the entire time. The entire staff was friendly and they even replaced the money to the dealership, this nearly took all day and she was there with me the entire time. The entire staff was friendly and they even replaced the battery in the car just because it was flat when we did the test drive. More

Capital Ford is wonderful. From dealing with Pam Hager and Julie Bopp in sales and an awesome Norm in finance and ofcourse Greg Campagni, it was a wonderful experience and I love my new Ford Fusion. Thank and Julie Bopp in sales and an awesome Norm in finance and ofcourse Greg Campagni, it was a wonderful experience and I love my new Ford Fusion. Thank You guys you're great and I'll recommend your dealership to friends and familhy. Happy New Years! Sincerely Cara and Bryan Bibee. More

Pam is a very pleasant and savey person; she made our Ford Ranger an easy and exciting purchase. We had stopped to view a used 2009 p/u that caught our attention and she opened our eyes to a new 2011 wi Ford Ranger an easy and exciting purchase. We had stopped to view a used 2009 p/u that caught our attention and she opened our eyes to a new 2011 with no doubt, second thought or pressure to buy. She's a real "YOU GO GIRL", keeper! We would refer any friend, relative or stranger to purchase a NEW FORD deal with her, hands down. She definetly rated 2 thumbs up with us! :) More

I stopped on the lot just to look around, Pam introduced herself and said if I want to look at any thing let her know. I said thank you but just killing time. But there it was- a used Mazda CX-9. I made an herself and said if I want to look at any thing let her know. I said thank you but just killing time. But there it was- a used Mazda CX-9. I made an appointment so my wife could look. We bought it two days later. Pam is a good sales person, no pressure she let us make up our own minds! Norm helped us with the paperwork and he is very good at what he does also. I would recommend Capital Ford to everyone! More