Capital Ford of Wilmington

The sales person was very helpful in every aspect. The entire staff were helpful and polite The entire staff were helpful and polite More

Great service curtious employees. They came to my house and completed the recall on my 2014 Ford platinum excellent concept. They came to my house and completed the recall on my 2014 Ford platinum excellent concept. More

Great experience ! Kyle was great to work with. Really enjoyed it with capital ford. Thank you Kyle was great to work with. Really enjoyed it with capital ford. Thank you More

Very professional and genuinely concerned, made sure that I was satisfied with the service thanks I was satisfied with the service thanks More

Nice customer service, waiting area was good. Busy, but my service was scheduled, so took them longer than expected. If I had an appointment afterward, it would not have been okay. Busy, but my service was scheduled, so took them longer than expected. If I had an appointment afterward, it would not have been okay. More

Great customer service! Awesome staff!! Mike is one of the best Ive ran into!! He makes sure you leave satisfied Awesome staff!! Mike is one of the best Ive ran into!! He makes sure you leave satisfied More

I was very pleased with the repair service and the professionalism of Rick Peterman. He kept me informed on the status of the repair and even got it finished a day early. professionalism of Rick Peterman. He kept me informed on the status of the repair and even got it finished a day early. More

My whole experience with Capital Ford was outstanding. The new policy involving pick up and delivery is a real plus-plus. The work was very well done and car was delivered on time and clean. The new policy involving pick up and delivery is a real plus-plus. The work was very well done and car was delivered on time and clean. More

Everyone I interacted with during the repair of my 2021 Bronco First Edition were professional and timely. I only wish Capital Ford in Wilmington was closer to my home in Virginia as I would use them for a Bronco First Edition were professional and timely. I only wish Capital Ford in Wilmington was closer to my home in Virginia as I would use them for all my vehicle needs. Keep up the great work!! I appreciate all you did to get me safely on the road. More

I was having 2 minor problems with my 2015 MKX and I wanted get diagnostics run on these problems. I had talked to Mike and he set up my visit with test to be done. The problem with backup camera was wanted get diagnostics run on these problems. I had talked to Mike and he set up my visit with test to be done. The problem with backup camera was as expected, defective camera. My change out at later date. The cost of approximately $700.00 is more than expected or worth to me at present. May want to buy a newer suv. The second one regarding sound system, DSP Module did not get a hard failure which is how it plays. The item number given is not for a Lincoln item, just a charge number for when you order one from manufacturer. Therefore I could not see if there were any used one that could be installed. At present, the new cost of $788.59 plus labor is not worth the short time it does not work well. Will wait for hard failure and fix or trade cars. The diagnostics on the camera was good, but the radio was not as good as I expected, but may be as good as the tools the shop has. My many years working with Electronic instruments I would expect more info. Regards More