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Capital Ford of Wilmington

Wilmington, NC

4.6
1,219 Reviews
Call Dealership (910) 799-4060
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4222 Oleander Dr

Wilmington, NC

28403

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1,219 Reviews of Capital Ford of Wilmington

October 13, 2023

Professional, knowledgeable, courteous and enjoyable to work with. I would recommend to any Ford truck owner. More

by bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sayers
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October 13, 2023

Excellent customer service and on time. Very polite representative from the service department to the Technicians that came to my home to perform the oil change and tire rotation. More

by PBBROWNEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
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October 13, 2023

Great customer service on time the associate was respectful smart answer all my questions no hiccups More

by BERT.AKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Stephanie Coin
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October 12, 2023

I had my first service for my MachE. The staff is professional, curtious and efficient. No complaints. More

by carr.casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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October 10, 2023

Felt like a second class customer because expedition had been bought from another Ford dealer More

by cmbuie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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October 10, 2023

The dealership worked with me to address the problem I was having with my truck and got it back to me when requested. More

by JACK.STEIN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caty Trouton
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October 10, 2023

Capital Ford Wilmington always provides outstanding service regardless of the situation or purpose and I appreciate the service. More

by JLCLARKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Burwell, Scott Beasley
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October 09, 2023

I loved the text responses regarding my car. Jason was friendly, efficient, prompt and knowledgeable. They got the job done!! More

by debbiegutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
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October 08, 2023

Great job, excellent customer service, helpful. If you’re looking for a place that will take care of your car & you this is place to go! Thank you! More

by alaynapage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Stephanie Coin
Report | Print
October 07, 2023

Salesmen was not as attentive to us or our time as we felt he should have been other then that it was good the finance guy is amazing we have purchased 2 vehicles from them in past year More

by Sodbuster.1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pearson , Taylor Bullard
Report | Print
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