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Capital Ford of Wilmington

Wilmington, NC

4.6
1,205 Reviews
Call Dealership (910) 799-4060
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4222 Oleander Dr

Wilmington, NC

28403

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1,205 Reviews of Capital Ford of Wilmington

January 16, 2024

Really great service and help from Dylan and Nick, very pleased with the sale and outcome. More

by SIMON13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Law, Dylan Bennett
Report | Print
January 16, 2024

Great inventory! Adam Shoaf spent a good amount of time with us trying to understand our needs and budget. Paperwork handled quickly. More

by NITARN122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Shoaf
Report | Print
January 16, 2024

I’ve been fortunate enough to know the Barbours personally & buy multiple vehicles from them. They are part of a class act in the automotive industry. I could not recommend them any higher but th More

by RYAN@BLACKSTIRE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Bechtle
Report | Print
January 16, 2024

Amazing company with great professionals. The company help assess the challenges in my ford vehicle and corrected problems More

by Ellen Helmerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt, Ryanne Lamkin
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January 16, 2024

Ummm , first impression was meh … walked in and it was unimpressive… definitely check your paperwork… we found they sneak in little extra fees and charges …. First and last transaction with this company … More

by CWEISSER69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Beasley
Report | Print
January 16, 2024

Not satisfied so far with getting my van serviced waiting on dash part for months More

by Mother8falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Sayers
Report | Print
Jan 29, 2024 -

Capital Ford of Wilmington responded

Good afternoon. I reached out a few days ago to see if I could assist in any way. My service advisor is also going to follow up with you. As I understand it there is a parts availability issue outside of our control. I apologize for the inconvenience. If there is anything we can do to expedite the process we will. Feel free to follow up at your convenience.

January 16, 2024

There was nothing to accommodate what I needed. I also always get told about appraising my car and it never happens More

by BIGKEEMA919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Grundy
Report | Print
Jan 29, 2024 -

Capital Ford of Wilmington responded

Good afternoon. I reached out privately last week. I am not certain where we fell short in providing your service, but I will be happy to discuss it with you and help any way I can. Feel free to respond at your convenience.

January 16, 2024

Great service plan for the recall on my F-150. Thumbs up for their plan and follow through. More

by R_BRANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Honeycutt
Report | Print
January 16, 2024

First service, just moved to Leland. Kyle great and attentive. Appointment scheduled and got me in promptly. More

by kpw162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
Report | Print
January 16, 2024

Friendly staff, clean waiting area. Brought vehicle in, no appointment needed. In and out in less than an hour. More

by ncmurray94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Harts
Report | Print
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