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Capital Ford of Wilmington

Wilmington, NC

4.6
1,205 Reviews

4222 Oleander Dr

Wilmington, NC

28403

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1,205 Reviews of Capital Ford of Wilmington

January 17, 2024

Thanks for everything - you all did a great job fixing my truck. It is much appreciated. More

by SCOTTWILLIAMS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
January 17, 2024

I always get good service very helpful. Parts department is great getting needed parts on time. Sales I can’t say enough about. My salesman Robert was great and still talks to me when I’m a More

by GUNWEISE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert George, Kyle Shaw
January 17, 2024

The staff there made me feel confident they would do me a solid to get back on the road same day. Would recommend this dealership to all More

by Tiderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird, Jeff Grundy, Stephanie Coin, Joe Honeycutt
January 17, 2024

I've been taking my SUV to Capitol Lincoln in Wilmington, NC for over 4 years. The Customer Service Representatives are always cordial and helpful. They have a new facility for Lincoln Customers and it actua More

by POSTWALEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stephenson, Peter Bechtle, Robert George, Caleb Sayers, Joe Honeycutt
January 17, 2024

It’s a very professionally run enterprise. The customer service in the service department is exceptional. Mr. Kyle is extremely courteous and attentive. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
January 17, 2024

Nothing but pleased with Capital Ford and their Collision Center after $11,000 in damages for the repair and bodywork on my Explorer after it was rear ended. My vehicle looks and drives like new! More

by paula.marchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the Collision Center
January 17, 2024

Jeff made my warranty work painless. He provide a ride so that I didn't need to wait at the dealership. More

by yakncreek
Recommend Dealer
Yes
Employees Worked With
Jeff Grundy
January 17, 2024

Kyle Shaw is super friendly and professional. He always has a smile on his face. He always keeps me updated on my car. He is very concerned about explaining the needs of my car. I like the fre More

by NEVADAKOVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Vilardi, Caleb Sayers, Kyle Shaw
January 17, 2024

Prompt , courteous , knowledgeable. Took the time to listen to what was important to me and was diligent in locating the perfect vehicle for me More

by KAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert George
January 17, 2024

Mike was awesome! explained the process and why the bill would be what it was. Overall took a few days but that is to be expected. Value seemed to be good as well. More

by JON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIchael Golemboski
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