Capital Ford of Wilmington

I was given incorrect information and allowed to leave with a vehicle that they had disabled safety features on. Very poor experience. with a vehicle that they had disabled safety features on. Very poor experience. More

She is very attractive and very knowledgeable about what's going on Communicates very well She is very attractive and very knowledgeable about what's going on Communicates very well what's going on Communicates very well She is very attractive and very knowledgeable about what's going on Communicates very well More

Surprisingly smooth Easy to communicate with Ivan, and numbers were right on. I would recommend numbers were right on. I would recommend More

Robert George and his assistant Caroline were the most professional sales people we have ever had to assist us with the purchase of a new vehicle. Thank you very much for your help and thank you to Capita professional sales people we have ever had to assist us with the purchase of a new vehicle. Thank you very much for your help and thank you to Capital Ford of Wilmington. More

Everyone polite especially the guys outside checking in the cars. Always got an update. Asked for rental but they did not seem to know about my fleet coverage for that. Was told if they had it more than a the cars. Always got an update. Asked for rental but they did not seem to know about my fleet coverage for that. Was told if they had it more than a day they would check on it. The car was there 4 days. Was notified it again and I just didn't bother to ask again. Next time I will need one as it is my company car and I travel for work More

In 2023 car inspection brake pedal feel was good but was told needed master cylinder ABS $2000 later. 2024 regular car service tire rotation all tires were low air pressure. told needed master cylinder ABS $2000 later. 2024 regular car service tire rotation all tires were low air pressure. More

I had a great experience thank you for all your help. . First time I bought a Ford looking forward to doing further business with you . First time I bought a Ford looking forward to doing further business with you More

Respectful, knowledgeable, and hard worker The financial person(can't remember name) was also knowledgeable and respectful. person(can't remember name) was also knowledgeable and respectful. More

Came in with damage to the right front bumper, no missing parts to my car. Left dealership with missing a handful of parts of my door & other pieces from under my hood. Took 3 months & several trips from lea parts to my car. Left dealership with missing a handful of parts of my door & other pieces from under my hood. Took 3 months & several trips from leaving the dealership to having the miscellaneous parts ordered (don't know what happened to the perfectly good ones that the car came to the dealership with) & finally having them replaced. Absolutely ZERO quality control. More